Burns Ford

I searched all over for a 2013 Explorer with certain equipment. Levi Jones found exacly what we wanted and provided friendly and professional service before and after the sale. We have purchased cars in equipment. Levi Jones found exacly what we wanted and provided friendly and professional service before and after the sale. We have purchased cars in 4 different states in the last 30 years and this was one of the most pleasant experiences if not the best we have had. Burns is top shelf in my opinion. More

Applied online for credit, called dealership, and had purchased car in less than 2 hours. Easy credit, great salesman (Kevin) and nice people (Freddy and Seth). Thanks guys! purchased car in less than 2 hours. Easy credit, great salesman (Kevin) and nice people (Freddy and Seth). Thanks guys! More

Took some time but your parts man found the correct part. Older car and ambiguous on-line and 3rd party info as to the correct part needed. Older car and ambiguous on-line and 3rd party info as to the correct part needed. More

From the moment I test drove the truck with Gene, I knew that I wanted to purchase from Burns Ford. Gene was polite, honest and knowledgeable. At first, they did not have the exact truck that i wanted so I that I wanted to purchase from Burns Ford. Gene was polite, honest and knowledgeable. At first, they did not have the exact truck that i wanted so I contacted Levi Jones to check into finding the truck that I wanted. Levi went out of his way to find me the truck I was looking for and worked with me to come to a reasonable price. Freddy Ivey even made the finance experience quick and painless. Burns ford in Lancaster has a very friendly staff that will not pressure you to buy. They will go out of their way to make sure you are satisfied. This is the second vehicle I have purchased with them and I will definitely go back for my next car buying experience. I have been telling everyone I know to go see Gene or Levi if they are in the market for a new car. They will not be disappointed. More

I've always had great service from sales team, as well as service. Purchased my last 2 vehicles from dealership and always had them serviced there. service. Purchased my last 2 vehicles from dealership and always had them serviced there. More

Fantastic! Working with Levi has been stress free and accommodating. Very laid back easy to reach a man of his word. At most I was at the dealership maybe one hour, most of it test driving the truck. Whe accommodating. Very laid back easy to reach a man of his word. At most I was at the dealership maybe one hour, most of it test driving the truck. When Levi heard that I was having a scheduling problem and could not pick up the truck as scheduled he arranged to have Seth deliver it to me. I live about 40 miles away. Levi, Seth and the staff at Burns are one class act. We have made plans to return to buy a Mustang GT for my wife. More

I like knowing that there is a dealership I can trust to do the work and do it right. I take both my cars in for regular service and have always been treated courteously. Burn's service department is fast do the work and do it right. I take both my cars in for regular service and have always been treated courteously. Burn's service department is fast and efficient. Making an appointment for service is always easy and they make every effort to work with my schedule. More

My buying experience with Burns Ford was outstanding!They really bent over backwards to help me in every way possible. The price was unbeatable and the staff was even better! I will definitely be returning f really bent over backwards to help me in every way possible. The price was unbeatable and the staff was even better! I will definitely be returning for future purchases. More

The sevice was good and friendly. When the service department told me what was problem with the car that was the problem. I have been to other sevice departments they would say something was the prob department told me what was problem with the car that was the problem. I have been to other sevice departments they would say something was the problem but it turn out that it was not. Burns sevice will tell you what sevice you need and that will fix the problem. More

Overall, I just sincerely enjoy the staff as a whole. Very personable & genuine. Hard to beat for sure! I will always come to this dealership. Very personable & genuine. Hard to beat for sure! I will always come to this dealership. More