Burns Chevrolet Cadillac

Good Service I needed to get my oil changed and I tried to make an on-line appointment. I was no able to make it because when I selected that I was going to wait I needed to get my oil changed and I tried to make an on-line appointment. I was no able to make it because when I selected that I was going to wait for my car I got unacceptable times but if I selected drop-off I got an OK time. I called the service dept. and left a message and the standard message I received was that I would be called in an hour. I was not contacted so I called a service desk member and he said that they openings that afternoon. I arrived and the service was performed. More

Review The service department was very helpful and kept me informed of what was needed to fix my problem. They did a good job in a timely manner. The service department was very helpful and kept me informed of what was needed to fix my problem. They did a good job in a timely manner. More

Total satisfaction This was the most pleasant car buying experience I have ever had. The salesman was extremely helpful and answered all our questions. We were in and ou This was the most pleasant car buying experience I have ever had. The salesman was extremely helpful and answered all our questions. We were in and out in no time and riding in the vehicle of our choice. We never felt pressured during this process. We were allowed to look and make out down choice. Yaay Burns Chevrolet!!! More

Body Shop and Service Excellent all over-from purchase to service to Body shop. Moe, Jeff and Jim are exceptional. Great service and work. Body Shop did an excellent and re Excellent all over-from purchase to service to Body shop. Moe, Jeff and Jim are exceptional. Great service and work. Body Shop did an excellent and reasonable Job on minor fender bender. Service always excellent! More

Very good experience Everyone is always very friendly and helpful . The customer service area is very nice and offers free coffee , has a daily newspaper and TV for custom Everyone is always very friendly and helpful . The customer service area is very nice and offers free coffee , has a daily newspaper and TV for customers while they wait. More

The Customer is First! Kurt and AJ at Burns both went out of their way to make sure all of my concerns were addressed. They went out of their way to do the right thing for Kurt and AJ at Burns both went out of their way to make sure all of my concerns were addressed. They went out of their way to do the right thing for a new customer (me) and I've already recommended them to others. More

Whirlwind tv I was in and out there in a bout two hours after test driving.My plan was to go to other dealerships to compare but the deal was so good we bought fro I was in and out there in a bout two hours after test driving.My plan was to go to other dealerships to compare but the deal was so good we bought from Burns and we are very satisfied. More

"Exceptional Service" I'm from out of state moving to Lancaster, SC. This was my first visit to Burns Cadillac. David Holbrook was my advisor and I received exceptional ser I'm from out of state moving to Lancaster, SC. This was my first visit to Burns Cadillac. David Holbrook was my advisor and I received exceptional service. Because of this experience I will always have my Cadillac serviced at Burns. Your Team seemed very friendly and dedicated. Greg More

Great Price, Great Service Andrew was great! We drove up from Charleston SC to gert the best price on our trade and our new car. We would come back again. Andrew was great! We drove up from Charleston SC to gert the best price on our trade and our new car. We would come back again. More

Alway a good experience The Service Team is always exceptional and friendly. I have always recommended Burns Chevrolet to my family and friends. Thank you for such prompt s The Service Team is always exceptional and friendly. I have always recommended Burns Chevrolet to my family and friends. Thank you for such prompt services. More