Burns Chevrolet Cadillac

Always pleased when dealing with Burns Chevrolet No matter how busy the Burns Chevy Service Department may be, they always have a smile when I arrive and a willingness to work me in. My wife and I ha No matter how busy the Burns Chevy Service Department may be, they always have a smile when I arrive and a willingness to work me in. My wife and I have been driving Burns Chevrolets for years and when routine servicing comes around we always take our cars back to where we bought them. They know who we are-do excellent work-and are always pleasant to work with. Can't ask for more than that-and that's why we keep going back !!! More

I will go back to Burns when I buy another truck. I found the truck I was looking for on the internet and ask for some information. Ms. Freddi Smalls called me right back. I really liked that no waiti I found the truck I was looking for on the internet and ask for some information. Ms. Freddi Smalls called me right back. I really liked that no waiting. We worked the deal out over the phone and we went and picked it up a few days later. When we meet Ms, Freddi she made our day, she has a lot of energy and mad the whole experience great. She knew everything about the truck and set my phone up and the internet. Burns is a great dealership. I will be telling all of my friends to go there and to see Ms. Freddi. More

" a pleasure to deal with professionals" Extremely satisfied, one minor correction needed , but fabulous service and very professional staff and team. I will highly recommend Burns to anyone Extremely satisfied, one minor correction needed , but fabulous service and very professional staff and team. I will highly recommend Burns to anyone who is in need of car service or a purchase. Great folks to deal with... More

Fast but no rush good peopple Exelent staff enjoy my purchase never in a rush thanks for taking care of me (josh, jason) i definitely recomend burns chevrolet enjoining my ride lol Exelent staff enjoy my purchase never in a rush thanks for taking care of me (josh, jason) i definitely recomend burns chevrolet enjoining my ride lol More

Time is money David Stone went above and beyond! Not only Fixed our problems, but brought to our attention a couple of factory recalls. Finished with a free unexpec David Stone went above and beyond! Not only Fixed our problems, but brought to our attention a couple of factory recalls. Finished with a free unexpected truck wash :) Company truck looked real good. Made me look good! More

Best salesman and customer service I have received People are attentive. I have had Lexus, Audi, Mitsubishi, Nissan, ford, experience but none come close to the attentiveness and warmth of experience . People are attentive. I have had Lexus, Audi, Mitsubishi, Nissan, ford, experience but none come close to the attentiveness and warmth of experience . There is follow through from start to finish regardless of my niggles More

looking at new cars We went to burns chevrolet in rock hill sc to check out some of the new cars there. While there, we were helped by a very nice and courteous salesman We went to burns chevrolet in rock hill sc to check out some of the new cars there. While there, we were helped by a very nice and courteous salesman William Caldwell. He took his time answering all our questions. We were very satisfied with our experience there. More

Quick service Thank you guys for the quick oil change and new key made for our 2010 Equinox. I didn't call for an appointment but stopped by to see if they could se Thank you guys for the quick oil change and new key made for our 2010 Equinox. I didn't call for an appointment but stopped by to see if they could service my vehicle. Always enjoy talking with Fred Dearth and I.O. Weaver. They make the difference with customer service. Thank you guys!! Mark Doty Rock Hill, SC More

Great Experience / Found What We Wanted Freddi Smalls helped us find exactly what we were looking for at a reasonable price . She listened to what we wanted and helped us find it . Freddi is Freddi Smalls helped us find exactly what we were looking for at a reasonable price . She listened to what we wanted and helped us find it . Freddi is well versed in the Chevy products and did what she said she would do, when she said she would do it . More

Service says it all. By getting to know my service adviser and service manager I feel comfortable with their advice. Always a pleasure to deal with David Stone and speak t By getting to know my service adviser and service manager I feel comfortable with their advice. Always a pleasure to deal with David Stone and speak to Fred Dearth. They do all possible to help customer in maintaining their vehicle. Dealings with David are always honest. That is not only appreciated but expected. There was a problem David wanted to address that was not a concern to me. it was to him. It was a dealership problem to him. While taking care of my current need, he fixed the other issue at n/c. My only ??? is why did you take the "goal" sign for Burns down? It was in service waiting room. It read something like "Our Goal Is To Exceed The Customers Expectations". He certainly did this. This was certainly done in my case. More