Burns Chevrolet Cadillac

Oil Change. Well Done Well Done On time for appointment, quick service, comfortable waiting room / with coffee and wi-fi, friendly atmosphere, clean entry area. Very sati Well Done On time for appointment, quick service, comfortable waiting room / with coffee and wi-fi, friendly atmosphere, clean entry area. Very satisfied with the overall experience More

Great Service! David Stone is a quality professional. He always sees that the job is done right when I bring in my Silverado. I really like the service Burns gives a David Stone is a quality professional. He always sees that the job is done right when I bring in my Silverado. I really like the service Burns gives and how they keep me up-to-date on what is needed. Great place for getting your car or truck taken care of. More

Mr. Holbrook, Service Advisor. Mr. Holbrook is a GREAT service advisor, goes out of his way to make your visit at Burns service department a great one!!! He is a BIG BIG compliment Mr. Holbrook is a GREAT service advisor, goes out of his way to make your visit at Burns service department a great one!!! He is a BIG BIG compliment to Burns Chevy & Cadillac!!!! More

First Time Online Appointment I used the online appointment functionality for the first time! My experience was no phone call to Burns, just go online and make the appointment and I used the online appointment functionality for the first time! My experience was no phone call to Burns, just go online and make the appointment and drive in. My Service Adviser when I came in was very helpful. I dropped my car off in the morning on my way to work and shortly after my appointment time I received a call and it was ready on schedule. I've not had any bad experiences with the last two vehicles that I own in my interactions with Burns! More

Excellent My salesman communicated well with me and made sure I was informed. He was patience and gave specific directions and answered all questions when aske My salesman communicated well with me and made sure I was informed. He was patience and gave specific directions and answered all questions when asked. More

Excellent I was kept informed as to progress of work - everyone courteous - helpful on phone - would definitely return for service or for purchase of a new auto I was kept informed as to progress of work - everyone courteous - helpful on phone - would definitely return for service or for purchase of a new auto. More

Auto purchase We were in Rock Hill for an errand and decided to stop at Burns to review a used Chevy Equinox. We were greeted by Tom Lewis, who showed us the car, t We were in Rock Hill for an errand and decided to stop at Burns to review a used Chevy Equinox. We were greeted by Tom Lewis, who showed us the car, talked about himself and the business, and we liked him immediately. He explained the car to us and we took a short test drive. Tom introduced us to Andrew Mueller, who helped seal the deal by reviewing our other options at other dealers. Great service from good people makes happy customers. There was a minor mixup with a temporary tag and transfer of paperwork. All was straightened out with a short visit a day later. Since the car had some warranty remaining, I wish that I had a chance to meet the service manager for future reference, but will work that out later. More

My 2014 Buick Encore Excellent Service! David Stone have taken good care of me and my "Buick Encore" since I transitioned from the Jim Hudson Buick Dealership. What a r Excellent Service! David Stone have taken good care of me and my "Buick Encore" since I transitioned from the Jim Hudson Buick Dealership. What a release to know that I didn't have to make that 64 mile trip to Columbia, SC for Certified Service on my Buick. Thank you, David! More

eexcellencee- Service is wonderful ! Jim Smith is the best, Greeting with a smile kind understanding knows what . I am looking for. I feel that I am a person not a Service is wonderful ! Jim Smith is the best, Greeting with a smile kind understanding knows what . I am looking for. I feel that I am a person not a number at this dealership and all the times over 15 year in this service department I have never no never been disappointed Thank You; Dr E. Seamster More

Excellent experience with service Kurt took good care of me during my first service experience with Burns. He called me to confirm he understood what repairs were needed. He let me kno Kurt took good care of me during my first service experience with Burns. He called me to confirm he understood what repairs were needed. He let me know status near end of day then called me early next day when repairs were done. He exemplifies what I expect of a service rep. More