Burns Chevrolet Cadillac

The Georges were very nice and very helpful and made the process go very smoothly process go very smoothly More

asking about my title & tags on day # 27 I was told my plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 day plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 days for my plates on my temporary tag. I contacted the dealer by phone as well as email and I was told that nothing had been done and I would have to a week or more before my plates arrived. I will be unable to drive my vehicle due to the expiration of my temporary tag. Ther is a law saying that I am supposed to have tags and or title within 45 days. Why does Burns not honor their sales or complete their promises. I tried to file a complaint to the manager was refused to talk or make a complaint to them. Sample email below I am sorry for the delay in your plate and title. We are running a little behind on some processes and this one was completed today. You’ll see the plate in about 10 days and title in about 30-45. DMV handles both once we push it through on our end electronically. More

BIG GEORGE AND JUSTUS WERE EXCELLENT, THEY HELPED ME WITH THE CAR OF MY CHOICE AND THE PAPERWORK WAS A BREEZE, COME SEE THEM FOR A CAR, THEY CAN BE TRUSTED!! THE CAR OF MY CHOICE AND THE PAPERWORK WAS A BREEZE, COME SEE THEM FOR A CAR, THEY CAN BE TRUSTED!! More

George and Justus provided excellent customer service. They both were very personable and went above and beyond their regular call as duty. We needed an Amp removed from our old vehicle and they both said They both were very personable and went above and beyond their regular call as duty. We needed an Amp removed from our old vehicle and they both said no worries we got you covered. I recommend you going to see these guys. Hands down....the best customer service I have received at a car dealership! More

George is the best sales person i have come in contact with. whatever issues i have he always takes care of. I have purchased a few cars from this dealership and have always had a pleasant experience. I a with. whatever issues i have he always takes care of. I have purchased a few cars from this dealership and have always had a pleasant experience. I appreciate that i am treated as a valued customer. I also love that its a family affair. More

Justice and Big George were amazing and quick. Painless transaction. Also, went above and beyond to make me comfortable. Painless transaction. Also, went above and beyond to make me comfortable. More

Big George was amazing at following up with us. He assisted us in locating a used Suburban that fitted our needs. Thank You . He assisted us in locating a used Suburban that fitted our needs. Thank You . More

I would like to thank George billet and staff for a excellent experience start to finish on my purchase of my corvette excellent experience start to finish on my purchase of my corvette More

Great service and hospitality from staff. Service department offers great service and has great communication skills. Service department offers great service and has great communication skills. More

Big George and Justus did A great job taking care of me getting me in A car I like. and Mrs.Karen did a great job in finance as well.. getting me in A car I like. and Mrs.Karen did a great job in finance as well.. More