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Burleson Nissan
Burleson, TX
723 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 723 reviews
April 02, 2013
Took my 2011 Nissan Armada in for service (oil change) in March 2013. It had 32,000 miles so I decided to have some minor cosmetic work done before reaching 36,000. The protection plan we have pays for serv March 2013. It had 32,000 miles so I decided to have some minor cosmetic work done before reaching 36,000. The protection plan we have pays for services,etc and they must provide me with a vehicle to drive if they ever keep mine. They kept mine but refused to give me a car to drive. A car lot full of cars but they told me the loaners were all gone. After my husband informed them we pay for that service & they had to give me something to drive the next day they gave me a Rogue. Awful car! They said some parts were back ordered & they were waiting for approval from Nissan for some of the work. Although I could never reach them. I was at the mercy of them calling me which usually was them calling to let me know they didn't know anything. They refused to fix my grill & when I ask for details why I was told they didn't know. I was in the dealership several times while they had mine. Even employees couldn't get help from their superiors. I witnessed that more than once. This place is a disaster! They had my vehicle almost a month & when I went to pick it up I got in & noticed they didn't even change the oil!! That was #1 reason I took it in! I was furious!! They wasted so much of my time more than once. When I noticed the oil not being changed I called my husband who asked to speak to manager. The manager hung up on him in the middle of conversation. They are rude & disrespectful & have no clue how to effectively run a service department. They lost my keys and so on and so on. I couldn't even talk to the general manager of the dealership! I don't think Nissan really cares but if they do we are Adam & Tammy McDavid & can be reached at 817-374-2064. Please people it's worth the drive to go to Don Davis Nissan in Arlington. Never had problems there. More
by mcdavid68
Employees Worked With
Entire service department
March 31, 2013
Wow. What an experience. We called on an SUV that was advertised on Autotrader and was informed that it was there by the "salesmanager" Chris and set out on our 100 mile journey to purchase the car. When advertised on Autotrader and was informed that it was there by the "salesmanager" Chris and set out on our 100 mile journey to purchase the car. When we arrived, we were met by the usual group of wanna be shark salesmen and was advised that the car was sold that morning even before we called and let them know we were coming. Of course Chris never left the protection of the "manager" fishtank but sent out an underling to show us more expensive cars, imagine that...This place just underlines why people hate dealing with the lowest of the low salespeople. Ones that have to lie to get people ine the door. Caveat Emptor. More
by Kingair97
Employees Worked With
Chris
September 02, 2012
I bought a less than year old pickup truck from them. I bought a less than year old pickup truck from them. The dealership is brand new, and very clean. Everyone was very helpful and professional. I bought a less than year old pickup truck from them. The dealership is brand new, and very clean. Everyone was very helpful and professional. The whole purchase experience was pleasant. They did not push for upsales. They were able to get me less than 2% interest rate, and accepted credit card for down payment. Clint, the director for the used car division, was extremely helpful during and after the purchase. He went extra mile to make sure that I am a satisfied customer. I will highly recommend them. More
by Feza
Employees Worked With
Clint Rainer
