Burleson Nissan
Burleson, TX
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I always get excellent service when I bring my car in for oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in the previous visits. I highly recommend this dealer for service. More
Robert was great taking care of contacting about what needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. More
excellent customer service, excellent tech dept. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. More
Prompt and friendly service with frequent status updates. I was always kept in the loop. Very impressive service. I was always kept in the loop. Very impressive service. More
Brought my car in for a recall service; while there they fixed an issue I had with locking with the key fob; replaced the windshield washer container lid that was missing; reset the audio display as sometim fixed an issue I had with locking with the key fob; replaced the windshield washer container lid that was missing; reset the audio display as sometimes while my cell phone is connected, the display goes off completely. I hope the reset fixed that problem. All in all, I was there less than an hour. Very pleased with the service and time. More
Wish I could give ZERO stars but I’ll give the 1 star to my salesman Osiel Martinez, he was friendly and got the exact car that I came in and wanted. When it’s time to close the deal if Antonio Caldwell is my salesman Osiel Martinez, he was friendly and got the exact car that I came in and wanted. When it’s time to close the deal if Antonio Caldwell is the Finance Manager Run, Run, Run. This guy in my opinion is a big liar. Very dishonest, fast talking, liar. I was sold a car supposedly for $22,495…after putting a down payment of $7000, how in the h@ll is the balance financed $22,000???? He will add on the extended warranty for $3000 plus tax and tell you that it is not optional and that it is part of the car price but I called the very next morning and cancelled that useless warranty on a new 2024 Sentra and I definitely see myself in civil court with this dealership if the $$$ is not credited to finance company. While sitting in the office with Antonio to close the deal he talks really fast when going through the paperwork to distract you from the numbers he is sneaking onto the contract. After reading over the contract there is a different price for the car than I was originally told. I have the window sticker with the price my salesman told me of $22,495, on one sheet to the DMV for title it states the car price for $23,507, on the finance sheet to the finance company it states the car price as $25,770. And after putting down $7000 it still states I owe $22,000 to the finance company. I am going to have a lawyer look into this contract and if there is any fraudulent or misrepresentation I will see them in court. I would advise anyone to not buy a car or do business with this place. With workers like Antonio I really regret purchasing my car from them. I made a huge mistake. More
excellent customer service, excellent tech dept. and Mr. Steve Zarate excellent service writer, great experience. and Mr. Steve Zarate excellent service writer, great experience. More
I call it business done in seconds. I enjoyed doing business with this dealership Nice Environment. I enjoyed doing business with this dealership Nice Environment. More
Great customer service. Took my 2015 Nissan Versa Note with a check engine and let me know every step of the way its progress. They got it fixed. Took my 2015 Nissan Versa Note with a check engine and let me know every step of the way its progress. They got it fixed. More
Steve Zarate took care of me from the time my car was towed in until it was ready to drive. towed in until it was ready to drive. More