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Burleson Nissan

Burleson, TX

4.7
719 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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300 N. Burleson Blvd.

Burleson, TX

76028

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Showing 719 reviews

August 11, 2017

Awesome . Easy and fast I have been trying to get into a new car for years since my divorce . I've been paying outrageous prices at a tote the note car lot that never sent a More

by Amylivingston12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Nava
Aug 28, 2017 -

Burleson Nissan responded

Congratulations on your new vehicle! I was thrilled to hear that we were able to help you. If you ever have any questions or concerns. Please feel free to call or stop by anytime. We will see you soon for your first vehicle maintenance. Susan Shumway Customer Relations Manager Burleson Nissan 817-484-3421 Sshumway@burlesonnissan.com

August 09, 2017

Expert service, reasonable rates, first-rate contact team Since moving to the Burleson area 9 years ago, we have used several service facilities for all echelons of our vehicle maintenance needs. We have run More

by Richmond Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vise, Michael Hughes, Haley Jacobs
Aug 28, 2017 -

Burleson Nissan responded

Thank you for the Wonderful Review. We strive to ensure everyone is treated fair and in a timely manner. If you ever experience any issues. Please feel free to reach out to any of our department managers. We hope to continue to earn your future business. Susan Shumway Customer Relations Manager Burleson Nissan 817-484-3421 Sshumway@burlesonnissan.com

July 28, 2017

Poor customer svc skills, no QC took my month old Frontier in for paint repair (defective at time of sale). their "Body guy" is an outside vendor that waxed my truck in direct sunli More

by CARGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron McGhee, Jason Vise
Jul 29, 2017 -

Burleson Nissan responded

Thank you for taking the time to tell us about your experience at our BURLESON NISSAN dealership. We appreciate your feedback since it helps us improve our dealership experience. As your Customer Relations Manager at Burleson Nissan, I was dismayed to hear that you were disappointed of Burleson Nissan not meeting your standards. Please accept my sincere apologies for the inconvenience caused to you in this regard. We would love the opportunity to change your opinion of us if possible. Please feel free to reach out to any of us directly. The General Managers information is Justin Crain – 817-484-3501 – Jcrain@burlesonnissan.com Your Service Directors information is Mike Kessler – 817-484-3502 – Mkessler@burlesonnissan.com Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

July 22, 2017

Over and above We went to look at a used ford 350 and we had such great customer service from start to finish. The next day we found out a piece of paper did not get More

by Cjensen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Wallace, Lee Smiley
Oct 11, 2017 -

Burleson Nissan responded

I am very pleased to hear that Trey and Lee were able to give you such a great experience. Congratulations on your purchase! If you ever have any questions or concerns. Please feel free to call or stop by anytime. Susan Shumway Customer Relations Manager 817-484-3421

July 02, 2017

Nissan of Burleson 👍 The customer service at the Nissan of Burleson is outstanding. They are very friendly & knowledgeable. You will surely leave with a smile. Thank you D More

by Carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Harris , Lee Smiley
Jul 19, 2017 -

Burleson Nissan responded

Congratulations on your vehicle purchase. Thank you for taking the time to do such a positive review of Derrick and Lee. It's highly appreciated. If you ever have any questions or concerns. Please feel free to call or stop by anytime. Susan Shumway Customer Relations Manager

June 29, 2017

Great First Car Buy Experience!! My Husband and I purchased our first car through Burleson Nissan. We had some issues with the first car we picked out, but Colson and the Sales Manage More

by Willams0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Benker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colson "TJ", Nabin Shahi
Jul 19, 2017 -

Burleson Nissan responded

Thank you for the Wonderful review for our Sales Department. We strive to ensure every customer is truly happy with their purchase. Congratulations on your 1st new vehicle purchase! We look forward to seeing you in our Service Department for your future maintenance needs. Susan Shumway Customer Relations Manager

June 19, 2017

rude and have lost any business i couldve ever gave them. Brought my 2016 nissan in for tire rotation and oil change. That visit was fine. Until we left. Car pulls to the right real hard now. I called berr More

by unhappy2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Barry Ewald
Jun 27, 2017 -

Burleson Nissan responded

Good afternoon, We are attempting to reach out to you. Please contact Our Service Director - Mike Kessler 817-484-3502 or via the cell phone he provided in the voicemails. We hope this finds you and yours well. Have a Wonderful July 4th Holiday. Susan Shumway Customer Relations Manager 817-484-3421

June 12, 2017

Service Advisor and Service Department Service Advisor Haley was very responsive and was able to ensure that the service needed was completed in a timely manner. The service department comp More

by DevotedNissancustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department , Jerry Peppers, Haley Jacobs
Jul 19, 2017 -

Burleson Nissan responded

Thank you for taking the time to post this review for Miss Haley and Jerry. If you ever have any questions or concerns. Please feel free to call or stop by anytime. We look forward to seeing you again in the future on your next maintenance visit. Susan Shumway Customer Relations Manager

June 01, 2017

Great Experience I just purchased my vehicle today it was great, I applied on line,selected my vehicle ,when I arrive Jerry Peppers was waiting,my vehicle was upfront. More

by Deloris Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peppers, Lee Smiley
Jul 19, 2017 -

Burleson Nissan responded

Congratulations on your new vehicle purchase. We strive to ensure that everyone receives a Truly Exceptional Experience at our dealership. Thank you for the Wonderful review. We look forward to seeing you in our Service department soon for your first oil change. Susan Shumway Customer Relations Manager

May 31, 2017

Awesome experience Amazing service, did everything they could to make sure we were happy with our purchase! I came in that evening after working sick then going home to More

by Georgi86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Flores
Jul 19, 2017 -

Burleson Nissan responded

Thank you for the Wonderful Review and Congratulations on your purchase. I'm thrilled Carlos was able to help you in such a timely manner. If you every have any questions or concerns. Please feel free to call or stop by anytime. Susan Shumway Customer Relations Manager

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