Burleson Nissan
Burleson, TX
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Outstanding service above and beyond expectations I wanted the factory-style Class III receiver hitch installed on our recently-purchased 2019 Pathfinder SL, and the service department did a first-cla I wanted the factory-style Class III receiver hitch installed on our recently-purchased 2019 Pathfinder SL, and the service department did a first-class job on the installation. I needed to be sure that the wiring harness that was installed would "communicate" with my bluetooth-enabled Curt Echo brake controller. After the install was complete, there was no power to the brake controller because these units, in some vehicle applications, require a separate 12-volt power supply wire from the harness to the battery. Not sure if this was the case, but the technicians worked out the issue and now it works perfectly. I had offered to pay extra for the work that was really not part of the hitch installation but they did not want to charge extra. Yet another reason I will continue my loyalty to Burleson Nissan, and everyone involved that made this process so easy for me. Thanks Jon Paul, Justin, Kyle, TJ, and the service technicians! More
Great experience! We normally work through Jon Paul Wheat, but he was out of town and he set things up with TJ. TJ, with assistance from Kyle White and especially Justi We normally work through Jon Paul Wheat, but he was out of town and he set things up with TJ. TJ, with assistance from Kyle White and especially Justin, worked really hard to give us the best possible deal. Throughout the whole process, the guys were very courteous, friendly, and professional. This is why we've bought our last two vehicles from Burleson Nissan and we will continue to do so. Even though I already had financing arranged beforehand, Charlie Acosta in Finance was very friendly as always and did not pressure us to buy additional services/products. He did his job in presenting us with the opportunity to buy, but nothing more than that. More
Grrrreat Experience Barry and Cory were awesome and professional as usual. The genuineness in their willingness to help that they show to the customers os off the chart. Barry and Cory were awesome and professional as usual. The genuineness in their willingness to help that they show to the customers os off the chart. Excellent More
Best Experience of Several Dealerships I pre-selected 3 vehicles from their inventory and I called to schedule an appointment with Matthew del Campo who was referred by a friend. He was wa I pre-selected 3 vehicles from their inventory and I called to schedule an appointment with Matthew del Campo who was referred by a friend. He was waiting for me when I arrived. We reviewed my selections and concerns. We test drove one car, the dealership inspected my trade in. He valued my time and did not waste it. He listened to my point of view and offered suggestions and considerations. He introduced me to his team members and they too were respectful, courteous and kind. And that's why I purchased from Burleson Nissan. The other 4 dealerships I tried to purchase from should know the reasons above are how they lost the sale. Thank you Matthew for a great experience! More
General maintenance We sincerely appreciate the service that we have come to expect at Burleson Nissan! Today was no exception. The agent told us exactly what had been We sincerely appreciate the service that we have come to expect at Burleson Nissan! Today was no exception. The agent told us exactly what had been done with our vehicle and why. He answered any questions which we had and thanked us for our patronage. When I could not manage the coffee maker, a gentleman came over to assist me. Nissan gives excellent customer service. Thank you. More
Great Service Burleson Nissan never disappoints when it comes to service. They are efficient friendly, reliable and I would definitely highly recommend them. The pr Burleson Nissan never disappoints when it comes to service. They are efficient friendly, reliable and I would definitely highly recommend them. The pricing was good and oil change was done relatively quick. More
CC and Charlie are amazing! We have recently purchased two cars from BurlesonNissan. Both times using CC and Charlie. They are top notch guys to work with!! Would recommend using We have recently purchased two cars from BurlesonNissan. Both times using CC and Charlie. They are top notch guys to work with!! Would recommend using both! More
Tires and Alignment Replaced 45K Hankook Tires with Cooper Discover AT3 4S for Nissan Frontier Pro 4X Barry was great and service was good....a few small hic-cups ( mo Replaced 45K Hankook Tires with Cooper Discover AT3 4S for Nissan Frontier Pro 4X Barry was great and service was good....a few small hic-cups ( mounted tires with OWL inboard- corrected) and lost a locking lugnut which was replaced...…….pricing was good and was done relatively quickly < 3hrs Would do again comparable to NTB discount tire etc etc plus dealer support ( Corey in parts was helpful too) More
Braden was an amazing salesman! The entire process was amazing. I even went to another dealership next door prior and you can definitely tell the difference and professionalism appli The entire process was amazing. I even went to another dealership next door prior and you can definitely tell the difference and professionalism applied at this dealership. Their warranties are better than anything else around. I highly recommend Braden or Gilberto. More
I went in for an oil change Every thing was very good except I wasn't expecting to have to pay for tire rotation, where I was going before I bought my car here my tire rotation w Every thing was very good except I wasn't expecting to have to pay for tire rotation, where I was going before I bought my car here my tire rotation was always included. Other than that an no cc player in my car, the visit was great. The staff was great also More