Burleson Nissan

After making an all cash deal with this dealership for one of their used cars and putting down a substantial deposit they sold the car out from under me without any regard to the deal we had made. During one of their used cars and putting down a substantial deposit they sold the car out from under me without any regard to the deal we had made. During the negotiations for the car a very low bid for a potential trade in was given. When I told them I had a much better offer from Carmax the salesman tried scare tactics to try to get me to make the trade, The salesman stated it would cost me thousands in taxes not to do the trade when in reality it wold be less than $500 dollars extra in taxes. Carmax had offered $3400.00 more cash than this dealership. After making the all cash deal the salesman called to say he had the keys so no one else could sell the car. Then the next morning the salesman texted me to say the car had been sold because his manager had failed to tell the other managers the car had a buyer with a deposit on hand. How does anyone sell a car they can't find the keys for? How does this get past the finance department that took my deposit? This has been the worst experience I have ever had dealing with a used car salesman. I would never suggest anyone use this dealership. If you see a car you want here get another dealership to purchase it and deal with them instead. More

The repairs were made quickly and efficiently to my car. Every staff member I encountered was polite and helpful. Every staff member I encountered was polite and helpful. More

I was greeted in a professional manner, and treated with respect, that’s important to me as a black man, I don’t always receive courtesy thanks Burleson Nissan, and the price was great respect, that’s important to me as a black man, I don’t always receive courtesy thanks Burleson Nissan, and the price was great More

I was very pleased with the service I received on yesterday. Quick oil change, I was there less than a hour. yesterday. Quick oil change, I was there less than a hour. More

They always do a phenomenal job when I come in for service!! They get the job right the first time!! service!! They get the job right the first time!! More

Fast service and a lot of courtesy! !! Will go back as always since they opened! !! Will go back as always since they opened! More

I have been a Nissan customer for over 10 years and the service is always excellent. service is always excellent. More

In and out in less than 2 hr for rear brake replacement, oil change, tire rotation. Great service and kepr me up to date on the repairs. oil change, tire rotation. Great service and kepr me up to date on the repairs. More

Very pleasant from sales person Jaime Delacruz,manager Shawn and finance manager Charley.The car is wonderful,big improvement from 2020 which was a great car. Thanks to all. Shawn and finance manager Charley.The car is wonderful,big improvement from 2020 which was a great car. Thanks to all. More

It was my first time, I needed to replace a tire on the right side. T. Hutchison is a good sevice advisor. He did a great job letting me know what was going on with my car. They also fixed the recall on my right side. T. Hutchison is a good sevice advisor. He did a great job letting me know what was going on with my car. They also fixed the recall on my lights.I will come back for service. Thank you Hutchison for during a great job. More