Burleson Honda

Did my due diligence regarding the price of the new Civic I was planning on purchasing, service available at each dealership as well as the price I could expect for my trade-in. I was quoted a price on the I was planning on purchasing, service available at each dealership as well as the price I could expect for my trade-in. I was quoted a price on the phone as well as through email, drove an hour to look at this vehicle and found no unwanted surprises. The only surprise I found was the level of professionalism from my Salesman, which was exemplary. This was truly the first and only fast as well as pleasant vehicle buying experiance I've ever had. I would recommend not only this dealership but my salesman very highly to anyone looking to purchase a new Honda vehicle. Thank you, Rick! More

I give this review because my family and I saw the great welcome from the time we walked in till the time we left. Chris Yates is a great salesman he knows how to get or find the best deal that will work f welcome from the time we walked in till the time we left. Chris Yates is a great salesman he knows how to get or find the best deal that will work for your budget. He shows his concerns that he care by calling and checking on you he als good at offering refreshments. He showed me my car inside and out and explained everything into detail. He's the best I am happy and enjoying my new ride comfortably. :) More

Staven politely met us in the parking lot and introduced himself. He was willing to show us several cars as we were undecided. Our original plan was just to look at cars and think about buying in the futur himself. He was willing to show us several cars as we were undecided. Our original plan was just to look at cars and think about buying in the future. We liked the size of the CR-V and we thought it was priced good. Staven allowed us a test drive and then we spoke with the manager. Staven let us know up front that we were his first customers. Staven did not hesitate to get help when needed and we had no problem with him taking extra time in learning the process. We decided to get the CR-V and then spoke with Dean Smith to do the financing. Overall the process went smoothly and we were able to get Staven his first sale! Thanks go out to Staven and to all the others who helped us in this process. More

This dealership is only worried about the sale and that is it, there is no customer service after the sale of the vehicle. You would think a salesperson would give a customer a second key to their vehicle is it, there is no customer service after the sale of the vehicle. You would think a salesperson would give a customer a second key to their vehicle at a cost of $160.00 to get a future sale of a vehicle costing at least $25,000.00 in return. It called customer satifaction and they totally missed gaining a customer for life. I would never recommend this dealer to any of my friends and I will never shop there for another car. More

Honda of Burleson is ***** (5 STAR)! Where do I begin? Honda of Burleson is ***** (5 STAR)! Where do I begin? WOW! I had 5 other Honda dealership respond to an inquiry I had made regarding my interest Honda of Burleson is ***** (5 STAR)! Where do I begin? WOW! I had 5 other Honda dealership respond to an inquiry I had made regarding my interest in the 2012 Honda Civic LX. Honda Burleson stood out of the 6 dealerships (all of which wanted my business, and all of which seemed very professional). Out of the 6 dealerships that contacted us, Mike Wassen was the driving force that led us to meet him first (at least) so that is where we started. From the very moment we stepped into the dealership until the moment we left the dealership we were treated ***** star. The price negotiation on the new car was seemlessly easy and price negotiation was what my wife and I were well pleased with the price of the new car as agreed. Then we had the dealership evaluate our trade (which we had maintained in mint condition). Without going into details of what the trade was, and all that, what must be understood here, is that again, Honda of Burleson gave us a trade value that was what my wife and I felt to be very reasonable. We sought good advice from our Banker and others in the auto sales profession before we pulled the trigger to start shopping. We feel that Honda of Burleson is: ***** (5 star) Honda's quality of cars is: ***** (5 star) Our experience from arrival to departure: ***** (5 star) Robert Cassel (finance) ***** (5 star) Michael Wassell (our sales PRO) ****** (6 star) yes, 6 star. For those of you reading this review on dealer rater, please know that I am a hard evaluator, meaning that if I have poor service from a waiter or waitress then I don't leave them a tip. If I have excellent/superb service I leave at least a 30% tip and often a personal note, and sometimes I will speak to a manager. Michael Wassell will be our salesman by choice when we are back in the market for a new Honda! He made it all work out great! More

Guys did grate job over all! Made every thing so much easier on me, and gave me great trade in on the truck I used to have. easier on me, and gave me great trade in on the truck I used to have. More

Awesome. Got us the car we wanted and the payment we needed! Very friendly people and nice dealership, we will be back for sure! THANKS needed! Very friendly people and nice dealership, we will be back for sure! THANKS More

great sales and follow up service. more than i expected will return for service on the veh i bought and will give tyler the opertunity to sell me furture autos will return for service on the veh i bought and will give tyler the opertunity to sell me furture autos More

Good Experience with sales person. Promised the Car on Monday but was wednesday before the car was avaiable. Car had to be located in north texas. Monday but was wednesday before the car was avaiable. Car had to be located in north texas. More

This was ths friendliest car dealership I have ever been to. Carl is the best salesman he went above and beyond for me!!!!!! I will tell everyone I know to go see him. to. Carl is the best salesman he went above and beyond for me!!!!!! I will tell everyone I know to go see him. More