Burleson Honda

Brandon Lane is the online sales That has the best prices any were and will make sure you are happy with what you buy. Ther very friendly and got us a great low rat on our own.Everyone should buy the new or any were and will make sure you are happy with what you buy. Ther very friendly and got us a great low rat on our own.Everyone should buy the new or used care form Brandon Lane Honda of Burleson. More

I can't express enough how well the team at Honda of Burleson treated me. Brandon Lane went above and beyond to accommodate me which is no easy feat. He even went as far as to arrange a shuttle on his d Burleson treated me. Brandon Lane went above and beyond to accommodate me which is no easy feat. He even went as far as to arrange a shuttle on his day off for me from the local rental car company. I would definitely purchase another vehicle from Honda of Burleson and highly recommend them to anyone looking for a Honda. More

Horrible buying experience. I contacted the dealership to see if they could help me find a certified used odyssey with low mileage. I was promptly contacted back that they had one. We drove two hours, and af see if they could help me find a certified used odyssey with low mileage. I was promptly contacted back that they had one. We drove two hours, and after specifically asking again if it was certified, we purchased it. The next day I notice the manuals are missing and the keyless entry isn't working so I call to question this and find out that the vehicle was not certified, but that I could drive another 2 hours back to have it done for $800, but that that would void my "lifetime power train warranty." I opted to return the vehicle instead, now I'm out time, gas money, and lost time at work. Buyer beware: When I pressed the matter, I was told that they do not certify ANY of their used vehicles. That's the agreement they have with the 3rd party who provides the lifetime warranty. Even though they have cars listed in their inventory as "certified pre-owned," they are not certified, but "certifiable," meaning you can pay an extra $1k to have it inspected. They list a certified price though? No thanks. They kept trying to explain why their warranty was better, as if that made their deceptive advertising somehow ok. I asked to speak with a manger more than once during this experience and I never did. Only dealt with the two salesmen (Carl and Eddie) and the finance guy (Robert). I was told that since they handled the sale I had to deal directly with them. When I brought the car back, I was left waiting for 2 hrs and found out they had pulled my credit record multiple times after having been asked NOT to do that. Poor poor poor service. Will never darken their doorstep again. There's a reason they are the only Honda dealership that offers the lifetime warranty, because the other dealerships aren't shady enough to pull bait and switch on their customers. More

I would like to thank Brandon Lane for my great experience at Honda of Burleson he was very helpful, friendly, & honest. After looking for a month for my Nissan Cube & looking for a affordable pric experience at Honda of Burleson he was very helpful, friendly, & honest. After looking for a month for my Nissan Cube & looking for a affordable price I finally found it. Once I arrived he had it ready & we test drove it, it was fantastic!!!! I was so thrilled & I am still a very satisfied customer after all. I look forward to coming back & purchasing a truck in a few months.... Thank you &&& it was a pleasure making business with you!!!!! I will definetly recommend you when I hear about someone purchasing a car. More

We had a Great Experience buying our 2013 Accord today. Eddie was very Professional, very patient and really listened to what we wanted. He was very helpful in explaining and showing us hands on how to us Eddie was very Professional, very patient and really listened to what we wanted. He was very helpful in explaining and showing us hands on how to use the many features. Thank you Eddie and Thank you Burleson of Honda for a Great car buying experience! More

This is the WORST dealership in Burleson!! The sales guy that sold me my car harresed me... Constantly calling to say "thank you for purchasing a car through us" I even got a text on my vacation!! Visits to that sold me my car harresed me... Constantly calling to say "thank you for purchasing a car through us" I even got a text on my vacation!! Visits to my work... Just to say thanks. My boss had to tell him to stop coming by.. I was about to file a restraining order when I decided to complain to someone higher then the area manager of Burleson Honda. Read the fine print because when they sold me the power train warranty they failed to mention that in order to keep the warranty ALL services would have to be done through them and BEFORE recommended time per the Manuel, not during or after BEFORE! They are quick to sell you a product but don't take the time to explain how their policy works. When I went in very disappointed that I had paid for a service (prepaid maint.work) i wasn't receiving, I was told that its my responsibility to inform them that I had prepaid. Cause they can't be bothered checking their records to see what I had paid for. It's now the customers fault and responsibility to inform Honda of Burleson how to do their job. Never Again will I ever buy a vehicle through this dealership!! And advice ALL my family and friends NEVER to go there. More

Easy and hassle free from the get go. Great price and great service. Jim Waycaster was fabulous. I will definitely recommend and use Honda of Burleson again. great service. Jim Waycaster was fabulous. I will definitely recommend and use Honda of Burleson again. More

Unbelievable! Total nightmare. Went to buy 2011 odyssey.van and while in parking lot was crashed into by young employee. Then test drove the van and transmission was messed up Salesman supposedly g odyssey.van and while in parking lot was crashed into by young employee. Then test drove the van and transmission was messed up Salesman supposedly got mechanic to correct problem and said it was ready for test drive the next day. Then went to go drive and purchase vehicle and guess what it was sold. My guess is they sold it with bad transmission,and told the customer to make a claim thru their 3rd party lifetime powertrain warranty. Insurance fraud if you ask me. After agreeing to let their body shop take care of damage to cadillac instead of making claim on there insurance, this is how I was treated. Been a week so far waiting on Cadillac, I suspect it will take another week if I'm lucky. Poor communication between sales people and managers costing me time and money. Lets hope body shop fixes Cadillac right, or more time will be wasted. I question their honesty, seems they just want to make a sell not matter the cost. More

Richard has been awesome from the day I met him. I came in with a friend who needed a new car due to his being totaled in a wreck. Richard is super professional and does not try to over sell and under serv in with a friend who needed a new car due to his being totaled in a wreck. Richard is super professional and does not try to over sell and under serve. He was amazing and took care of my friends needs right on and within the budget set. What makes Richard even more outstanding is the fact he helped me with a question regarding a sale from another dealership. He went way out of his way and honestly answered my questions and in a manner not to make anyone look bad or himself better simply honest and up front. He went in detail what to expect as a customer with Honda of Burleson. He was very real with answering my questions up front and even showed me some of the things this dealership does so every employee walks with professional and integrity. They are here to help customers in all processes of buying a car and not set to rush how fast they sell a car. He wasn't concerned to rush me out the door quickly but even suggested how to help my situation be better. So much so thy he has won our business simply being honest. Even though its another brand o car I will use these professionals as my service guys on my new car because I can trust them and know they will only suggest what truly needs or should be done but again not pressure you into buying extras you can't afford yet. They even share with you a priority of problems and allow the customer to do what's necessary and keep them in their cars. Honda of Burleson is super excellent!!! I highly recommend them and mention them any time a friend asks for a recommendation of a dealership. More

They would only come off the asking price by $10. Needed a car because I was in a pinch so I bought it anyways. Beware the "roof to floor, bumper to bumper" warrenty they offer. You have to sit there until a car because I was in a pinch so I bought it anyways. Beware the "roof to floor, bumper to bumper" warrenty they offer. You have to sit there until they find the problem, then get it approved to be covered under warrenty, then they will get you a rental car. If you need a car they make you rent one but say you are responsible for paying for it until they find the problem and get it covered under warranty. I have sat there for 6+ hours and they never offered a loaner car or found the problem. On top of that if they don't find whats wrong then they want you to pay a $90 dollar diagnostic fee. Since purchase (Aug '12) car has been in to the shop for multiple issues. The latest is the ac going out and they haven't been able to find a problem in 2 visits totaling over 10 hours. Lifetime warranty is a joke. Avoid at all costs. More