Burleson Honda

Fabulous service. We knew exactly what we wanted and we didn't feel pushed into purchasing something els or rushed like other dealerships we had visited. Jerry did ever We knew exactly what we wanted and we didn't feel pushed into purchasing something els or rushed like other dealerships we had visited. Jerry did everything he said he would do to help us get in to the specific vehicle we wanted. The customer service was top notch and I would recommend Honda of Burleson to any one looking to buy. More

Best car buying experience EVER! and this was my 8th car! This was hands down the best car buying experience I've EVER had, and let me tell you why! First off, I have been to several dealerships here in the This was hands down the best car buying experience I've EVER had, and let me tell you why! First off, I have been to several dealerships here in the DFW area for 2-3 weeks and kept getting mixed experiences, from the good, down right to the bad. Finally, after weeks of trying to figure out exactly what I wanted, I finally decided on the exact color, trim and car that I wanted. The ONLY problem.....was there wasn't a single new one in the DFW area, EXCEPT for Honda of Burleson! I reached out to Honda of Burleson on Thursday April 17th and got an immediate response from my salesman, Eddie Urbina. I responded back and asked for some pictures because it said something related to the pictures not being available yet. Eddie asked for my cell and told me he'd send pictures. A few minutes later, he informed me that they haven't received the vehicle yet but that it was due to come to the dealership on Saturday April 19th. I explained my situation to him through text on what I've been dealing with the past few weeks, and he informed me that he could do a deal with me via phone! That in itself, I was shocked considering I kept getting the "run around" from all of these other dealerships in the DFW area (Frisco, Irving, Dallas). At this point, Eddie informed me that he could send me over a form to get further information on my trade, and that he could get me #'s by a certain time. That is exactly what he did! He was able to evaluate my trade, and get my exactly where I wanted to be the SAME day. Let me just tell you, that I have bought 8 cars (this Honda Accord Coupe EX 2014 model in BLUE was my 8th one) and he made it so extremely easy and quick, and basically ALL of the deal was completed through a TEXT MESSAGE! How awesome is that? He made my life so much easier, and I got the car that I wanted. I literally agreed to the deal the same day, and signed the paperwork with my credit union the next day. Come Saturday (just 2 days later), he informed me that the vehicle was there, sent me pictures and told me that no one would be in my vehicle except the people to detail it, and that was it! He kept me up-to-date on ever single process, what was going on, answered any and ALL questions that I had, and was always responsive! By far, the best salesman I've had in my car buying experience and I would highly HIGHLY highly recommend Eddie to anyone that is needing a new Honda! In regards to my finance manager, Jerrod Nieman, he was awesome as well! I literally only had to deal with 2 people at the dealership the day I arrived (keep in mind I live in Irving, TX so I had to drive to Burleson about 45 mins away, but it was totally worth the drive!) -- I get there and Eddie comes straight out and goes to show me my car! After he shows me everything with my car, he takes me into the office to sign the final paperwork with Jerrod. Let me tell you, Jerrod was awesome as well! You know that feeling that you always dread when going into the "finance office" to sign the paperwork and you're terrified to deal w/them or hear them try to sell you on different products? Well with Jerrod, I didn't dread that feeling. Immediately he made you feel comfortable and at home, and was great at his position! Everything was quick and easy, great conversation, great display of products and how they work, and got me right in and out with my paperwork and I was finished! I'm writing this long review for 2 reasons: 1) I don't ever write reviews over my experiences and 2) this was an experience that I feel I should shout out to the world about because it was just awesome, and who can say that for their 8th car buying experience? Everything was great - and on top of everything, the added bonus of a lifetime/forever warranty on your power train, a great salesman & a great finance office, this experience was and is worth the drive and I will ALWAYS recommend this dealership and team to all of my friends & family! Thanks again! More

A Relief It was nice to go to Honda of Burleson and know what I wanted and be able to get it. Even after I drove what I wanted, I changed my mind and got some It was nice to go to Honda of Burleson and know what I wanted and be able to get it. Even after I drove what I wanted, I changed my mind and got something similar, but I wasn't made to feel bad that I had changed my mind or that I was causing an inconvenience. I will be glad when they get that back road to the dealership connected to make it more convenient, but it is also nice having Honda in the town in which I live. Maintenance is easy and hassle free and everyone from the receptionist, to maintenance, to sales, to financial are just super people. I am so happy with my car and am enjoying it so much. Thank you, Rick and Honda of Burleson! More

Great place to do business Overall experience was great. Jerry Woffard and Chris Yates are friendly and knowledgeable. Professional but approachable. The building is beauti Overall experience was great. Jerry Woffard and Chris Yates are friendly and knowledgeable. Professional but approachable. The building is beautiful. I look forward to doing future business with the dealership. More

Maria O. I was in search I my perfect car and Eddie was super helpful and patient. He was very knowledgable and answered all my questions. He made sure that I I was in search I my perfect car and Eddie was super helpful and patient. He was very knowledgable and answered all my questions. He made sure that I left satisfied with my purchase. I will definitely come back to Honda of Burleson! More

Great customer service! I went in to have my CR-V checked out . Eddie was the one one sold it to me, an when I contacted him after having it for 3 weeks he was very willing t I went in to have my CR-V checked out . Eddie was the one one sold it to me, an when I contacted him after having it for 3 weeks he was very willing to help and accommodate to my needs. He and Jennifer made sure that someone would be able to stay late to check my car. Both were very attentive and kept me updated on the process. Jay, thank you for taking care of my car!! And even though it was late he still managed to get my car washed. More

FANTASTIC!! Will always buy my cars from them. I choose to look on the their website first to see what I wanted. Filled out the info and the Internet salesman Carl emailed me I called & let him kno I choose to look on the their website first to see what I wanted. Filled out the info and the Internet salesman Carl emailed me I called & let him know what car I was interested in. He had it ready when I showed up. Didn't buy the car I thought I wanted .. ended up with something else. Carl listened to my needs & what I was looking for. The car I decided on they did not currently have on their lot, Carl went out of his way to get the exact car I wanted by the next day. I had told him I had already gotten my finance in place, but he asked if they could try to beat my current % rate. Finance came through and beat my current financing by a long shot. Everyone I spoke to at this dealership was nothing but nice. Went out of their way to meet my needs. Not all dealerships are created equal .. but this dealership should be a model for other Dealerships. No matter where I live ... I'll ALWAYS come back to Honda of Burleson! They understand the concept of TRUE CUSTOMER SERVICE WITH A SMILE! More

Can't say enough good things Randy made out car buying experience so wonderful. I have bought many cars and randy was the best salesman by far. He is very personable and actually Randy made out car buying experience so wonderful. I have bought many cars and randy was the best salesman by far. He is very personable and actually cares about you and your family. I will be returning to him for my next car!!! More

Brandon Lane My husband and I purchased a beautiful 2014 Accord Sport yesterday from Brandon. What a great experience. Brandon is knowledgeable, friendly and just My husband and I purchased a beautiful 2014 Accord Sport yesterday from Brandon. What a great experience. Brandon is knowledgeable, friendly and just seems to be an all around good guy. He really cares about his customers. I will definitely recommend Honda of Burleson to friends and family and most off all - tell them to ask for Brandon Lane. He will take care of you! More

Over the years, I bought Honda Accord 96, Honda Civic 99, Honda Crv 07, Acura TSX 08 and now we bought Honda Accord 2014 Hybrid Touring Edition at Burleson. Awesome experience both in terms of price and exp Honda Crv 07, Acura TSX 08 and now we bought Honda Accord 2014 Hybrid Touring Edition at Burleson. Awesome experience both in terms of price and experience. If you are in DFW area check them out before you buy a new Honda! Mahender Akula More