Burleson Honda

terrible customer service Once you buy the car they care nothing about you. I was told when I bought the car to bring it back and it would be detailed when I brought the car ba Once you buy the car they care nothing about you. I was told when I bought the car to bring it back and it would be detailed when I brought the car back to be detailed no one new anything about it I drop the car off at 9 a.m. return to pick the car up at 3 p.m. and the car still was not ready. I was shocked when it took 7 hours for them to detail the car the most disappointing part was their idea of a detail was washing the car once again it took 7 hours to wash the car. More

Very Patient Paul did a great job of checking on used vehicles - information about them and availability - when I called and/or emailed him. I live three hours awa Paul did a great job of checking on used vehicles - information about them and availability - when I called and/or emailed him. I live three hours away, so I could not come "just to look". I chose this dealership because of the lifetime powertrain warranty and the good prices. I did a lot of shopping around where I live and ran across a number of very high pressure dealerships that I would never buy from because of their high pressure techniques. I was thankful that this was not the case at Honda of Burleson. Coming from so far out-of-town, I wasn't able to get there until later in the evening. The dealership stayed open so I could purchase my vehicle, and Paul was patient when I changed my mind on vehicles after he had already negotiated the price on the first one. He was also very patient while I was calling my husband to ask his opinion and having trouble with my cell phone not charging. I really appreciated the time he took to make sure I got the vehicle that was right for me. Also, the CRV only came with one clicker key and a valet key, and I really wanted to have two real keys (and assumed it had two when I bought it) . Paul just called today and said that he has another key for me!! Great customer service!! More

Pleasantly surprised! I have a newer Honda Accord I leased from Fern at Honda of Burleson. Sunday my car suddenly overheated. I had my car towed to Honda of Burleson on Mon I have a newer Honda Accord I leased from Fern at Honda of Burleson. Sunday my car suddenly overheated. I had my car towed to Honda of Burleson on Monday. Daniel in the service department was put in charge of my car and kept me fully apprised of what was going on step by step. Honda set me up in a nice rental car that I was able to just turn back into them when I picked up my car. Its Wednesday evening and my car is fixed, washed and detailed to boot. Did I mention that none of it cost a dime due to the awesome warranty they offer with the lease of the car. I was so pleasantly surprised at the smoothness and peace the situation maintained. Thank you Honda! More

Easy and enjoyable. I love my new 2016 Honda HR-V and the buying experience was pain free. The staff was friendly and eager to help. Great experience! I love my new 2016 Honda HR-V and the buying experience was pain free. The staff was friendly and eager to help. Great experience! More

Best car buying experience EVER!!!! I have bought many cars in my life. Never has the car buying process gone so well. Everyone I came into contact with was extremely nice. My salesman C I have bought many cars in my life. Never has the car buying process gone so well. Everyone I came into contact with was extremely nice. My salesman Chris Swager was especially informative, did not pressure me at all, and above all he was extremely patient with me. I highly recommend Honda of Burleson, specifically Chris Swager to anyone looking for a new/used car. More

Best buying experience ever !!! Well, this is my second car buying experience and I thought the first one was awesome but this one was way better ! Extremely friendly and honest, Ke Well, this is my second car buying experience and I thought the first one was awesome but this one was way better ! Extremely friendly and honest, Kevin turn my buying intention into a purchase actions. I'm happy my Used Accord and I believe I made a friend! Definitely...definitely...recommend this dealership and specially Kevin and Primo ! Primo explained in a friendly and clear manner the finance terms and found a better rate than initially planned ! Everything was just Awesome!!! More

Best car buying experience in 20+ years Working with Brandon was amazing. He was very helpful. Overall the best car buying experiences I have ever had. No issues. No fuss. Highly re Working with Brandon was amazing. He was very helpful. Overall the best car buying experiences I have ever had. No issues. No fuss. Highly recommended. More