Burleson Honda

Best Dealership in Texas!!!!! ***** Lisa Demay was very professional and displayed awesome customer service throughout the whole process she made my car buying process pleasurabl ***** Lisa Demay was very professional and displayed awesome customer service throughout the whole process she made my car buying process pleasurable!!! I recommend Lisa Demay for employee of the month More

Waste of time Where do I start with this dealership. First, I'll address the pros. The building was very modern and clean. Definitely was a pleasant environment Where do I start with this dealership. First, I'll address the pros. The building was very modern and clean. Definitely was a pleasant environment to sit in. However, that's it. Cons, were many. So I found a used vehicle online which was absolutely perfect in terms of what I was looking for. Scheduled a test drive and again was pleased with it. But after inspection found various body damage on the vehicle. Requested that the price be dropped down and was obviously met with opposition. Ok, not a big deal. I felt I was still getting a good deal regardless. Still moved forward to financing the vehicle. After wasting 3 hours at the dealership with our salesman I was told that me and my cosigner had to provide proof of income along with other documentation before the bank approved. We were assured that we were going to be approved. Although I am sub-prime borrower due to my divorce all my vehicle payment histories have been on time and my cosigner's credit was perfect. No worries right? Wrong. The next day after emailing all the documentation requested I find out the salesman was sick. But, he had another one to cover down for him. Unfortunately this salesman never answered his phone, nor put any effort into finishing the deal. So after submitting numerous documents for income and proof of residency ( even though we are military and only staying in town for three months). We finally got an answer back that financing was rejected. Now granted, we were putting money down on this vehicle and I just sold my car to another dealership. However, they tried using a local credit union to finance a vehicle and insisted that we provide proof of residency. I told these guys in the beginning that I was plating the car in my home state. But, they kept pushing that I get Texas plates. Why would I get plates for a state I'm just visiting and happen to find a good deal? Now back home we were approved for financing for 35k on a 2016 truck at the Dodge dealership, but here in Burleson we get rejected for a 25,000 used truck? Doesn't make any sense. I don't know how new sales is, so I won't generalize on it. However, do not go here for a used vehicle. The salesman will not negotiate, they will lie to you along with wasting your time, lack of communication, even how they linger at the door deters people away, and the dealership lacks lender resources. I like the state of Texas, but I hope this dealership isn't an example of how car selling is done here. Thank you. More

Love this dealership 5 stars for brandon lane and Honda or burleson. Keep and my gf where first time car buys he made this experience totally painless. Didn't try and pus 5 stars for brandon lane and Honda or burleson. Keep and my gf where first time car buys he made this experience totally painless. Didn't try and push a single thing on us. Not once did I feel uncomfortable during the entire process. We came in gave him the car color and everything we wanted down to the vin number, didn't try and push more expensive cars or features that we didn't need or want. Walked us through the best financing which we would be best for us and our budget. Totally layed back experience. I can't stress this enough ,Honda of burleson is where I will do all my future maintenance on my car and buy another car now the future. Just for the customer service alone. He then handed us off to their finance guy Joey Zana who also explained everything to us and made sure they both gave us the best deal on this car. Thank you brandon for this amazing first time car buyers experience I would recommend him to anyone. More

AWESOME!! This is by far the best dealership I've been to. The customer service is amazing! David Kraining, Victor,Chris and Mike are great! I highly recommend This is by far the best dealership I've been to. The customer service is amazing! David Kraining, Victor,Chris and Mike are great! I highly recommend using this dealership. Everyone is extremely friendly and willing to help More

Excellent experience From the first step onto the lot, to the drive out owning my new Pilot, the experience was wonderful. David Tinsley thoroughly went over every feature From the first step onto the lot, to the drive out owning my new Pilot, the experience was wonderful. David Tinsley thoroughly went over every feature. He made sure I understood how to operate the DVD, the Nav. the Bluetooth and all in between. His last words were call me anytime with any questions. What customer service!!! My experience in the finance area was with Primo and he answered any questions I had and made the process smooth and swift. This is your one stop shopping location for a car. My purchase was a pre-owned car and the selection to look at and test drive is great. Love my new Pilot! More

Great My experience was great. Didn't go thru the hassle of typical car dealerships! Definitely recommend Chris Swager! You won't be disappointed. He's very My experience was great. Didn't go thru the hassle of typical car dealerships! Definitely recommend Chris Swager! You won't be disappointed. He's very helpful and patient, not at all pushy. More

Everyone was courteous and honest! Purchased a new 2016 Pilot from Billy Mitchell. Billy was very courteous and helpful throughout the looking and purchase process. We tried two other Purchased a new 2016 Pilot from Billy Mitchell. Billy was very courteous and helpful throughout the looking and purchase process. We tried two other dealers much closer to our house first. One berated and insulted us both on the used and new car lot and the other wouldn't negotiate on price--neither was the case at Honda of Burleson. Every employee was courteous and they were willing to negotiate the price enough to make my wife and I happy. I will be sending my friends on the 1-1/2hr trip to this location from now on. Mike Dowdle in the Finance Dept. was also very courteous and didn't play any of the typical 'financing games'. Had a minor issue needing repair on the vehicle and Brandon Martin made the repair just a few minutes before they closed and fixed it right the first time. More

I love my new CRV!!! After two weeks of reaching, I knew I found a wonderful CRV at Honda of Burleson. Eric was very friendly, took time to answer all my questions, and pr After two weeks of reaching, I knew I found a wonderful CRV at Honda of Burleson. Eric was very friendly, took time to answer all my questions, and provided me with excellent customer service! Very happy with my new vehicle and my experience at Honda of Burleson. More

No Games, Fast, Fair and Easy!!! Talked to Brandon via phone and we made a deal on a 2016 Odyssey (trade in and all). Took a chance and drove in from over 2 1/2 hours away, with 2 lit Talked to Brandon via phone and we made a deal on a 2016 Odyssey (trade in and all). Took a chance and drove in from over 2 1/2 hours away, with 2 little kids in tow and all! My husband and I were sure they would try and play games once they had us there and we would return home w our old car. They did not, and we drive back w tons of room and a smooth, nice, new ride. They did have to make a minor adjustment to the trade in, but we told them to be fair or we are leaving. They were very fair, and in their defense it has to be very hard to give a trade-in value car unseen. They gave us a fair new trade in and we accepted. We were in and out and the most amazing part is we SAVED SO MUCH MONEY going here!!! Even if you include our hotel and meals, we still saved a bunch. Our small town local dealer could not compete at all!!! Brandon was honest and wonderful and when my husband needs a new car, we will be locating Brandon Lane and calling him first!!! Thanks Brandon! Our finance guy was also great!!! not pushy and very patient. I like to read everything and I never felt rushed!!! Thanks Mike Dowdle!!! We appreciate everything!!! More

This Dealership Rocks! The experience was awesome, very customer friendly. Mr. David and Joey were able to work with our financial budget and I love the lifetime warranty. The experience was awesome, very customer friendly. Mr. David and Joey were able to work with our financial budget and I love the lifetime warranty. More