Burleson Honda

Great Experience. With my wife, our experience at Honda of Burleson was great. Our salesman wasn't one to act like a "salesman." He was honest and straightforward wit With my wife, our experience at Honda of Burleson was great. Our salesman wasn't one to act like a "salesman." He was honest and straightforward with everything we talked about in regards to the car we were purchasing. He was very knowledgeable and was eager to help us in any way, even some life hacks! We purchased the car late one evening so we marked it down that it was to be detailed at a later date. There were also some minor issues on the car to be fixed. The customer service was great all around, from the guys working on the car to the people at the front desk. I would highly recommend this dealership for your car buying needs. The day I took it to be detailed, he checked on it every 10-15 minutes to keep me updated. He also called me and my wife the next morning to make sure everything was solid with the car (and that the changes were up to par). I am grateful for this experience and would definitely recommend Paul to anyone looking to purchase a car. More

Relaxed and informative The sales person I dealt with was Lisa Demay. This was not a high pressure type sales but was a very relaxed and informative discussion. She candidl The sales person I dealt with was Lisa Demay. This was not a high pressure type sales but was a very relaxed and informative discussion. She candidly answered all questions asked and I did not feel like I was receiving exaggerated information in an attempt to sell a vehicle. When I am ready to purchase another vehicle I would request Lisa's assistance again and will recommend her to anyone I know that is looking for a new vehicle. More

Above and beyond! I would like to give a shout out to Derek Zelder for staying a little later at work after I arrived to get my car washed and detailed. I had know idea I would like to give a shout out to Derek Zelder for staying a little later at work after I arrived to get my car washed and detailed. I had know idea that the service department closed at 7p that day and when I showed up he happily took care of my car. Thank you Honda of Burleson for always taking care of me! More

Great Experience My wife and I had a great experience at Honda of Burleson. The first day Rich did not pressure us to buy a car that we were not 100% comfortable in. W My wife and I had a great experience at Honda of Burleson. The first day Rich did not pressure us to buy a car that we were not 100% comfortable in. We came back the second day to see another car that they had to finish getting ready and gave us a great deal. I would highly recommend Honda of Burleson to my family and friends. If you want a no pressure environment with great staff then check them out. More

Tim Bae made my day I went to Honda of Burleson for a very nice used car and was fortunate to get Tim Bae as my salesman. He happily showed me the car I had come to see I went to Honda of Burleson for a very nice used car and was fortunate to get Tim Bae as my salesman. He happily showed me the car I had come to see and explained how he could put me in a new 2016 Honda Pilot for close to the same money with the new car warranty. I am glad I listened and discussed my options with him. I'm now driving a nicely equipped new Honda Pilot. Tim went above and beyond by showing me choices without being pushy or trying to sell me somethings I didn't want. After deciding on the new Pilot he offered accessories that might be useful and again, no pressure. Prior to the final paperwork he told me about the dealership and service department along with Honda of Burleson's lifetime power train warranty. Tim was extremely courteous from introductions to sending on my way in my new vehicle well after closing time without any complaints. He has followed up on several accessories I purchased ensuring all my questions are answered. Wow, service even after the sale? Emails from Tim, the Dealership and another email about my new car with information on many of the extra functions with video or PDFs to help. I have to say that I am usually not impressed by car dealerships or the sales staff.... this has definitely been the exception for me. One last item that shouldn't be left out is the finance department. T.J. guided me through everything even though it was LATE! I have given him a great rating for sticking with me so late and being able to finalize everything but the extended warranty. That's my fault as I am currently battling cancer and told him I was just too tired and we would have to finish it up later. I consider a financial person that spends that much time, that late and still allows options and time for us to conclude things a good thing these days. So, Thank you Tim Bae and the management that evening... and Thanks to TJ as our discussion will continue. More to follow when I complete with TJ on extended warranty and a definite follow up when I deal with the service department. More

Over charging, apparent baiting with low internet pricing I had been following their inventory for some time and reading their great reviews, hoping this is where I'd buy the car for my soon to be 16 year old I had been following their inventory for some time and reading their great reviews, hoping this is where I'd buy the car for my soon to be 16 year old daughter. I sent an inquiry on a CPO car on their lot and was promptly replied by Carl R. Through emails I discussed with him that I was very busy at work and with the kids, but that I was very interested in this certain car. I verified that it was in fact a CPO car, mostly due to another individuals review that she was sold a car believed to be CPO and was not (you can read that review here on Dealer Rater as well), in which he assured me it would be. So I stated that I was bringing my own funding and wanted the full price of the vehicle so that I could be prepared and ready to go if the car was to my liking. Here is when the bomb dropped for me, nearly $2000 was being charge above and beyond the internet pricing for "Certification" fees. Not only is this a ridiculous mark up to call the car "CPO", but even more ridiculous on a 4 year old car!!! I currently own a car very similar to the one I inquired about and could not believe what the total price of their car was to be, the TRUE price, not the one advertised. Carl assured me they would not lose my business over "a couple of hundred dollars", his words. Well maybe not over a couple of hundred, but most surely over 2 grand!!! No wonder the majority of people are upside down on their car loans, if they are getting suckered into this kind of car buying! More

AAA Experience We were looking for the best price on a 2016 Honda Pilot. One dealership had a great price but not the right color. Dealerships around my area Collin We were looking for the best price on a 2016 Honda Pilot. One dealership had a great price but not the right color. Dealerships around my area Collin county would not match the price. I found Mike at HOB and he said yea send me the deal. I sent him the deal and I told him I was coming from Dallas and needed everything done when we get there so we can sign and go. No hidden fees for the deal and great service. I will be driving 60 miles in the future. Thank you HOB and Mike. My mom loves her new car!!! More

Amazing Experience!! Being a young first time buyer is not an experience I was looking forward to. My husband and I had been visiting dealerships over the last 6 months lo Being a young first time buyer is not an experience I was looking forward to. My husband and I had been visiting dealerships over the last 6 months looking for a place that wouldn't try to take advantage of our age and inexperience. We FINALLY found it at Honda of Burleson. I would recommend this dealership to anyone! Paul Lane is the man to see! He was upfront and honest with us from the beginning. Before we decided to make the hour drive to Burleson, Paul walked me through everything I needed to know. When we got there he made us feel at ease about all of our decisions. He wasn't pushy like most car salesman and he shot straight with us the whole time. He even gave my husband a few marriage tips!! I ended up leaving with a gently used 2015 Jeep Grand Cherokee at an unbeatable price! Go check them out for yourself. Ask for Paul! More

It was too easy. we had the opportunity to work with Chris swag at Honda of Burleson. I was not looking forward to it, I previously worked in car sales and oh my I kno we had the opportunity to work with Chris swag at Honda of Burleson. I was not looking forward to it, I previously worked in car sales and oh my I know the hassle/back and forth game that can be played. Well Mr. Swag himself delivered an excellent buying experience for my wife and I. We enjoyed purchasing a preowned Toyota Camara, thanks Chris. JD Diaz More

Best experience I've ever had!!! Based on my credit score and not being sure if it was enough to purchase a new vehicle from Honda of Burleson. I decided to shop around and speak to C Based on my credit score and not being sure if it was enough to purchase a new vehicle from Honda of Burleson. I decided to shop around and speak to Chris Swager my salesman who was very generous and not pushy like the typically sales person who tries to just make a sale. He sat down with me to let me know what my options were and even called me letting me know what he could do for me while I was still just thinking about the purchase. However, when everything was said and done I drove away in a brand new 2015 Honda Accord for my wife and was so impressed with his work ethic and the car. I decided to trade in my 2003 G35, but was skeptical of being able to get another vehicle since I just purchased one. Once again Chris worked his magic and I was able to get another vehicle from him, which was my very first brand new car. I would highly recommend Chris and let him work out your worries cause he definitely knows what he is doing and he can get you into the car of your dreams just like he got me into mine. More