Burdick Mazda

Sales Manager Peter Knowlton is the reason I bought my Mazda 5 stars to Peter Knowlton, who listened, provided knowledgeable answers to my questions, and sold me a car that fit my needs and preferences. He knew 5 stars to Peter Knowlton, who listened, provided knowledgeable answers to my questions, and sold me a car that fit my needs and preferences. He knew the car inside and out, and provided a straight-forward and honest deal from the start. Peter Knowlton provided a no-pressure, real, and efficient dealership purchase. His experience and knowledge of automobiles was helpful. I appreciate that he showed me important, practical details specific to the car I purchased, before I drove it off the lot. I recommend him to anyone looking for a positive and productive auto sales encounter. Sincerely, a customer who lucked out because a stranger, Peter Knowlton, happened to be the first person to greet me when I entered the dealership. More

Servtce Department I brought my car in for 3 Recalls on Wed 08/15 after 5pm, received a loner and left. I alerted them that I may need a battery. I get a call Thursday a I brought my car in for 3 Recalls on Wed 08/15 after 5pm, received a loner and left. I alerted them that I may need a battery. I get a call Thursday and it was the battery and it can be replaced for $150.00 Well I brought in my own battery, paid $21.95 plus tax to install. States right on paperwork in "Sara" hand writing..."WASH! " I can't believe the New battery dropped in space, terminals full of gunk from old and car looks like sprayed with hose! Their going to bill Mazda for the 3 recalls and the loaner, Sorry I didn't pay $150.00 for your battery Nathan P. (Mechanic), but a rookie cleans battery posts before placing in a new battery! And for the wash....nice perk as your being gouged! I Will NEVER enter Drivers village again! Those TV testimonials reflect sales experience, after the sale is a crap shoot! Auto industry over 30 years! More

Great customer care Drivers Village has the best selection of new and used cars. Found just what i was looking for. Sales was cooperative, friendly and went beyond to clo Drivers Village has the best selection of new and used cars. Found just what i was looking for. Sales was cooperative, friendly and went beyond to close the sale. Car was besutiful and ready for pickup. More

Awesome! Peter and Jeff were great they accommodated all my needs and sold me my car that day and I was driving it 5 days later! Awesome job guys!...you should Peter and Jeff were great they accommodated all my needs and sold me my car that day and I was driving it 5 days later! Awesome job guys!...you should get a raise/promotion!😎👍😃 More

Absolutely great/ Sterling Mason Positively great I will recommend this dealership to all of my friends all of my military friends and my family this has been a great experience for m Positively great I will recommend this dealership to all of my friends all of my military friends and my family this has been a great experience for me. More

Poor business tactics Tried out Mazda CX-5 grand tour around April. Got pricing and information about future lease. Went back to talk with sales associate about leasing veh Tried out Mazda CX-5 grand tour around April. Got pricing and information about future lease. Went back to talk with sales associate about leasing vehicle. Jeff LaBorde unfortunately was the sales person I dealt with. The cost per month of the lease went up approximately 50$ more per month. The reason for the price increase was a trunk that was motion detected. I was also told that the only interior available was black. "You can't always get what you want" was told to me when asking for light interior. Needless to say business was made elsewhere. The place I'm currently leasing from was able to get me what I wanted for interior. I also learned that Mazda does not have a motion detected trunk. So the price increase was a lie and misleading. I do wonder how sales associates make money when they lie to customers and will not negotiate pricing. Perhaps the employees at Burdick need to be educated about vehicles they are selling. Or perhaps need to be spoken to about trying to scam customers. More

Our experience was not a good one never again Our experience was not pleasurable. They sold us a cx5 that had damage on it and they knew it but did not tell us..misled us on options on vehicle we Our experience was not pleasurable. They sold us a cx5 that had damage on it and they knew it but did not tell us..misled us on options on vehicle we did not want the one we test drove but one that was on the lot. They sold us the test driven one and said it was the lot vehicle. Vehicle was in for repairs after 10 hrs of owning it. For 3 days. Overall. Never again with that dealership More

An experience worth the drive! I just leased my second Mazda from Drivers Village. Since leasing my first Mazda with Burdick Mazda, I have moved to the Hudson Valley. I find the exp I just leased my second Mazda from Drivers Village. Since leasing my first Mazda with Burdick Mazda, I have moved to the Hudson Valley. I find the experience of working with the dealership worth the ride to Cicero, which is 3 hours for me.. My experience was excellent. Prior to my arrival, my sales person asked me some questions on the phone, so when I arrived, he had selected a model that was a good fit for me. In a no-pressure manner, he thoroughly walked me through the features of the car and then we went for a test ride. I loved the car, so then it was time to discuss financing which can be dreadful at some dealers. They worked out a lease arrangement that fit my budget. All the time necessary to accomplish the lease was taken. I drove home with a car I love. The dealership is great and so are Mazdas. This is my fifth Mazda. More

exellent expeirence I'm a single woman , so buying a car is frightful...my car was 12 years old , soooo I really needed a car..called my dad and we stopped in... Fir I'm a single woman , so buying a car is frightful...my car was 12 years old , soooo I really needed a car..called my dad and we stopped in... First of all my dad and I were able to look around for a bit...which was Great since I had narrowed it down to 3 choices...I was ready to buy o I really knew what I wanted....Alex came out.Avery well dressed young man...was the greatest at answering all and more questions...I cant say enough..Willis in financing is also a great part of the Burdick expierence...truly. my credit was,,,EH..not the greatest, but my dad and Willis got me a 5%...Amazing...!!! tHanks for making my visit a great experience...I will return and so will my dad to buy his Mazda,,,,, More

Great inventory selection! No pressure salespeole, just helpful and informative. Buy and drive and remember to come back for 1st and 6th oil changes at no cost to the buyer. Fr No pressure salespeole, just helpful and informative. Buy and drive and remember to come back for 1st and 6th oil changes at no cost to the buyer. Friendly atmosphere, saleswoman Lori was a pleasure to work with...5 star experience with her. More