Buick Lakeland - Service Center

I made an appointment for an oil change. It took more than 2 hours for the oil change. Then I was told that to help maintain my car, I should spend over $1000 to get everything done that my It took more than 2 hours for the oil change. Then I was told that to help maintain my car, I should spend over $1000 to get everything done that my car needed. This car only has 26,000 miles on it. I finally agreed to replace 2 air filters in my car. When I got the bill I had a coupon to get $25 off parts. I was told I should present that coupon when I signed in. I only signed in for an oil change. I had no idea I would need to use my coupon. I feel like I was being pressured to spend more money on my car for things I didn't understand why this was needed. I will probably be using another garage for my oil changes. I will keep what I was told that my car needed and will ask for a second opinion on what this car needs. This also happened the last time I was in for an oil change. Evidently the service department gets a commission when they convince a customer to have other work done. More

Tony was great. He was friendly and very accommodating. We got our car serviced and washed in a timely manner. We were able to get a loaner car which was great fo He was friendly and very accommodating. We got our car serviced and washed in a timely manner. We were able to get a loaner car which was great for running errands. Thanks for the great service. More

This dealer has provided all service on my 2016 Buick Regal. Their service has always been superb. Regal. Their service has always been superb. More

Very good service will return when it is necessary no more issues with your service and you will se more issues with your service and you will se More

Service manager was awesome in helping me out. And explaining in detail, my service and was able to reduce my cost for repairs. And explaining in detail, my service and was able to reduce my cost for repairs. More

Fantastic customer service! I highly recommend Lakeland Subaru!! The service staff accommodates and communicates next level! ⭐️⭐️⭐️⭐️⭐️ I highly recommend Lakeland Subaru!! The service staff accommodates and communicates next level! ⭐️⭐️⭐️⭐️⭐️ More

Great service and friendly customer service . Mike takes great care of my car and cares . Mike takes great care of my car and cares . More

Very good customer service,My advisor Billie was excellent as always.. Would recommend to anybody. excellent as always.. Would recommend to anybody. More

I’m very pleased with the service department at this dealership. Appointments are easy to make. And my vehicle is always ready when promised. dealership. Appointments are easy to make. And my vehicle is always ready when promised. More

We were experiencing a problem with our Subaru that could not be reproduced at our first service call. However, as soon as the warning lights appeared again, I returned to the dealership immediately so that not be reproduced at our first service call. However, as soon as the warning lights appeared again, I returned to the dealership immediately so that someone could see the problem. Wendy greeted me and followed me to the car so I could show her what warning lights were going on and off. She instructed someone not to turn off car until the lead mechanic could see the problem himself, Wendy arranged for me to have a loaner car for the day. Wendy was very helpful and got me off to work quickly. Thank you. More