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Buick Lakeland - Service Center

Lakeland, FL

4.4
48 Reviews
Call Service Center (863) 248-3939

48 Reviews of Buick Lakeland - Service Center

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October 03, 2024

Fast and friendly service. Thorough and knowledgeable advisor that goes the extra mile to ensure a great customer experience. More

by JSKMARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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October 02, 2024

They took me as a walk-in and had my tire replaced and car washed in less than 30 mins. Couldn't be happier. More

by SGWELLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2024

I bought my Buick from Buick Lakeland Dealer. The service that I received after sale was excellent More

by cthaochalee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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January 16, 2024

I just have problem with wait times, Two hours for oil change and tire .rotation, Service dept, is friendly and Courteous. More

by lnd62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
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December 27, 2023

You have a great team. Everybody worked really well and excellent work. I appreciate everything that they do. More

by Js4112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mulder, Linda Cannon
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June 07, 2023

I have bought many Buicks from this dealership, I have always been extremely happy with their service . More

by Bcspringer37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand service Advisor, David Mulder, Linda Cannon
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June 06, 2023

I was very pleased. I called needing an appointment to service my car. "message on dashboard:"change oil soon" since I am going on a trip next sunday. and was in the are More

by billlapczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
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Jun 06, 2023 -

billlapczynski responded

Your process of survey is just too complicated.

October 24, 2022

The business manager isn't the greatest. I have a lifetime oil change but some are telling me it's only two changes a year but my paperwork doesn't say that. I had an oil change today (10-24 More

by carbfoot
Recommend Dealer
No
Employees Worked With
didn't work with the above employees
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December 18, 2021

Efficient and very friendly. Had to have rear end replaced on my Enclave,and it was done in a very timely manner! Today I took my car in to get A/C repaired . I talked to Billy in office , she had i More

by tjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Paul Body Shop
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November 12, 2021

Very professional staff that kept me updated throughout the process. Car was ready on time as promised. More

by Suzyd256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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