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Buddy Chevrolet - Service Center

Decatur, GA

3.9
117 Reviews
Call Service Center (404) 907-2339

117 Reviews of Buddy Chevrolet - Service Center

Sort by
August 11, 2025

The service was good. However, I was disappointed with the $98 charge for an oil change which has never been the cost before. More

by DTHAMES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Buddy Chevrolet responded

Thank you for your feedback. We’re glad to hear that you found our service to be good. Our team understands your concern regarding the oil change price and appreciates you bringing it to our attention. Prices can fluctuate based on various factors, and we strive to provide transparency. If you have any further questions or would like to discuss this in detail, please feel free to contact us at Buddy Chevrolet. We value your input and hope to serve you again in the future. Sincerely, the Team at Buddy Chevrolet

August 10, 2025

AMAZING! The manager who sits in the glass office took exceeded my expectations. Loved it! More

by diaundracoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our manager made such a positive impression and exceeded your expectations. At Buddy Chevrolet, we strive to provide exceptional service, and we're glad you experienced that! We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

August 07, 2025

They claim they were one week behind to check my car? Really? They were not organized and they were all over the place More

by KARENEBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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Aug 07, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the delay in checking your car. At Buddy Chevrolet, we strive for organization and efficiency, and we appreciate your feedback as it helps us improve our services. If you’d like to discuss this further, please feel free to reach out to us directly. Sincerely, the Team at Buddy Chevrolet

August 06, 2025

My car was dropped off on a Thursday and there was no communication until Monday when I finally was able to reach someone in the department. No one never answered the phone! Then I was told that no one h More

by WILL5208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us, Will. We understand how frustrating it can be to experience a lack of communication regarding your vehicle's status. It’s important for us to keep our customers informed, and we appreciate your feedback about this situation. At Buddy Chevrolet, we strive for high standards of service, and your comments will help us improve. If you would like to discuss this further, we encourage you to reach out directly to us. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Sincerely, the Team at Buddy Chevrolet

August 05, 2025

Fast service and excellent work. I didn’t like how the appointments took 3 hrs on the day I selected but came back another day and it only took an hour More

by GCOLEMAN4709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear you experienced fast service and excellent work during your visits to Buddy Chevrolet. We understand your concern regarding the appointment duration and appreciate your patience. We’re always striving to improve our service times. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

August 05, 2025

Brought my Colorado in for it’s first oil change and for a recall. Everyone was pleasant, service was quick! More

by dnorfleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your first oil change and recall service for your Chevrolet Colorado went smoothly and that you found our team pleasant and efficient. At Buddy Chevrolet, we always strive to provide quick and reliable service. Our team looks forward to seeing you again for your future automotive needs! Sincerely, the Team at Buddy Chevrolet

August 05, 2025

Did a good job in a timely manner good customer service nice and kind keep up the good work. More

by DBUGGS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your positive feedback about the timely service and customer care you received at Buddy Chevrolet. Our team will continue to strive for excellence and look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

August 03, 2025

Service was professional polite. And fast they explained what I needed. Done in a way anyone can understand More

by ARNOLDMADRIZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Arnold! We at Buddy Chevrolet are thrilled to hear that you experienced professional, polite, and fast service. It's our goal to ensure that our customers fully understand their needs, and we're glad we could assist you in that way. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, the Team at Buddy Chevrolet

Aug 03, 2025 -

Buddy Chevrolet responded

Thank you for your kind review, Arnold! We’re so pleased to hear that you received professional, courteous, and efficient service at Buddy Chevrolet. Our goal is always to help our customers feel confident and informed, and we're glad we could support you in that way. We truly appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

August 02, 2025

They all did well , I really appreciated the the service, very helpful and informative, highly recommended. More

by WATS975JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Buddy Chevrolet responded

Thank you for your kind words, Jay! We’re thrilled to hear that you appreciated the service and found our team helpful and informative. Your recommendation means a lot to us at Buddy Chevrolet. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

July 31, 2025

Convenient, quick service, knowledgeable CSR, could improve on wait time, pleasant atmosphere, clean restroom, friendly More

by 6DAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We're glad to hear that you found Buddy Chevrolet’s service to be convenient and quick, and that our staff made a positive impression on you. We appreciate your feedback regarding wait times and will look into ways to improve that aspect for our customers. We hope to see you again soon. Sincerely, the Team at Buddy Chevrolet

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