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Buddy Chevrolet - Service Center

Decatur, GA

3.6
10 Reviews
Call Service Center (404) 907-2339

10 Reviews of Buddy Chevrolet - Service Center

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February 21, 2025

Been using this dealership for repairs for years! Ray in the service center is great! Definitely recommend you go here! More

by mrskpurdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Feb 21, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Buddy Chevrolet over the years. It's wonderful to hear that Ray in the service center provided you with great service. Your recommendation means a lot to us! We look forward to seeing you again for your future repair needs. Sincerely, the Team at Buddy Chevrolet

February 21, 2025

Sold me a car with a bad battery and after three months on a three year battery it was dead and said I have to purchase a new one for over three hundred dollars…bad business.. More

by EDMONDSON2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Marotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquan Kerr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
3.0
This rating includes all reviews, with more weight given to recent reviews.
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February 20, 2025

everything is great no issues at all and they did a great job. Bob Hurst and service staff took care of me greatly More

by JUGG32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Buddy Chevrolet responded

Thank you for taking the time to share your experience! We're thrilled to hear that everything went great and that our service staff, including Bob Hurst, took excellent care of you. We appreciate your kind words and look forward to seeing you at Buddy Chevrolet again in the future! Sincerely, the Team at Buddy Chevrolet

February 16, 2025

Had my truck for 3 months barely communicating had to call GM to get help when they finally fix my truck the check engine light was still on talking about I need a another part I’m like y’all had my truc More

by MIKEJACK2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand the frustration you felt with the extended time your truck was in service and the ongoing issues regarding the check engine light. Your feedback is valuable, and we strive to provide the best service possible at Buddy Chevrolet. Thank you again for reaching out. Sincerely, the Team at Buddy Chevrolet

February 12, 2025

The service center at Buddy Chevrolet is great! Jeff Banker is an awesome service advisor! I make sure to see him each time my vehicle needs service. He’s very knowledgeable and gives great custom More

by BENGARDNERREALTY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Banker
Report | Print
Feb 13, 2025 -

Buddy Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Buddy Chevrolet, particularly with Jeff. His dedication to providing excellent service is truly appreciated. We look forward to seeing you again for your next vehicle service! Sincerely, the Team at Buddy Chevrolet

February 11, 2025

The price charged for my oil change was the advertised price. I was very disappointed. More

by HALBREN1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Buddy Chevrolet responded

Thank you for your feedback. We understand your disappointment regarding the pricing of the oil change at Buddy Chevrolet. Your experience is important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please feel free to reach out to us directly. Sincerely, the Team at Buddy Chevrolet

February 10, 2025

My oil change was completed in the amount of time anticipated. My service rep. M.L. Davidson was really nice and helpful. More

by Rukia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.L. Davidson
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Feb 12, 2025 -

Buddy Chevrolet responded

Thank you for your review, Rukia! We appreciate your feedback regarding your oil change service at Buddy Chevrolet. It’s great to hear that M.L. was nice and helpful during your visit. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

February 08, 2025

1st time using you since you changed to Buddy Chevrolet. Staff was friendly but it took 2 hours and 30 minutes for an oil change and tire rotation. A little to long. More

by RAIDHUR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Feb 10, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We appreciate your kind words about our friendly staff. However, we understand that the duration of your oil change and tire rotation was longer than expected. Your feedback is valuable, and we are continuously working to enhance our service efficiency at Buddy Chevrolet. If you have any further concerns or suggestions, please feel free to reach out. We hope to serve you better on your next visit! Sincerely, the Team at Buddy Chevrolet

February 06, 2025

Great service, Ray was awesome. Price for repair was very reasonable. Highly recommended this service department More

by pamelaebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 05, 2025

I had an appointment at 7:30 and I asked Ray if I could also replace my headlight and he said yes I’ll get a price. I told him I needed to have it replaced regardless of price. About 9:35, he comes to the More

by DEMERRITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Feb 10, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand that your wait time was longer than expected, especially in uncomfortable conditions. Your feedback regarding timely communication and the environment in our waiting area is important to us. Please feel free to reach out to Buddy Chevrolet directly if you have any additional concerns or if there's anything we can do to improve your next visit. We appreciate your input and hope to provide you with a better experience in the future. Sincerely, the Team at Buddy Chevrolet