Budd Baer Subaru

We recently bought 2 cars from Budd Baer. 1 from the Mazda dealership, featuring Patrick Handyside and Jenifer Parish, who were amazing. The second was from the Subaru Dealership, where w 1 from the Mazda dealership, featuring Patrick Handyside and Jenifer Parish, who were amazing. The second was from the Subaru Dealership, where we were less than pleased. This was the second car that we've purchased there and felt like little effort was put into making this deal for us. We typically have an auto draft check, know what we want and buy, making us an easy sell. In this case, Dan Ozga was asked for a copy of the pricing on our first day in - he said it needed to be updated and he'd get it to me. He didn't. On the day that I was coming in to finalize, I asked him for a copy of the numbers in the morning, but he never sent them. When I arrived at the dealership, he didn't offer them. When I went into finance with Deborah Stonemark, who was just the sweetest person, we ended up taking twice the time to do the paperwork as the official 'deal' hadn't been finalized. This may have been a sales tactic on Dan's part, but it was a weak one, at that, and caused problems for me. Both on the day that I first came in and on the day that I finalized the purchase, Dylan McGinty was rude, belligerent, and bullying in his behaviors. He was obnoxious with Deborah in front of me and moved her aside to get into her computer screen and make changes. She was logged in - he should not have done this and his behaviors are not acceptable, as a sales manager, in any event. I was very unimpressed with him and think that he is a poor example of what Budd Baer represents. When asked to do this survey, I indicated that I would buy again - and I will. I will not work with Dan or Dylan. If Patrick Handyside could sell from all of the Budd Baer dealerships, we'd never work with anyone else! To Budd Baer - we believe in your mission, but Dylan is a poor representative of it. Don't let him diminish all that you have built - not all clients would return after dealing with him and seeing how he treated your other employees. More

Professional, clean dealership. Friendly easy buy no pressure. Explained everything about the purchase. Made me feel comfortable about service too Friendly easy buy no pressure. Explained everything about the purchase. Made me feel comfortable about service too More

Extremely efficient and helpful. Larry Roytas is the best, he helped me with my fob battery well he did it. The young man at the car wash was great , also so helpful. Larry Roytas is the best, he helped me with my fob battery well he did it. The young man at the car wash was great , also so helpful. More

Budd Bair took care and worked with me very fast. Their staff is top notch. I would highly recommend them to anyone looking to buy a vehicle. I look forward to working with them on my next purchase. Their staff is top notch. I would highly recommend them to anyone looking to buy a vehicle. I look forward to working with them on my next purchase. More

There was no pressure to buy. Everyone was so helpful and respectful. Very honest dealership. I highly recommend Everyone was so helpful and respectful. Very honest dealership. I highly recommend More

Everyone was very helpful end results were good and service was helpful and courtesy and prompt service was helpful and courtesy and prompt More

Please give Ed Mialky a 5 star rating also. Everyone very professional, personable and pleasure to work with Everyone very professional, personable and pleasure to work with More

Excellent salesperson,knowledgeable and professional Made the experience very easy an highly recommend to others friends Made the experience very easy an highly recommend to others friends More

Bruce gets 0 stars. After purchasing a car from his salesman and experiencing issues, Bruce was completely unwilling to talk to us. We called multiple times and went to After purchasing a car from his salesman and experiencing issues, Bruce was completely unwilling to talk to us. We called multiple times and went to VM every time. The receptionist (Angel) even walked to his office and he sent her back with information instead of talking to us. Angel gets 5 stars. Overall we are very dissatisfied with our experience, especially being lied by the sales team. Jamie assured us that the car had nothing wrong with it - the only notes by the service team were for “NA related to shifting because the car is an automatic”. Come to find out that the tires had cupping and were very loud. In case you did not know, cupping is dangerous and while you did replace the tires we will still have to go to another dealer to sort out the underlying issue. More

Everything was very clean and everybody was very polite and helpful. The experience was great. and helpful. The experience was great. More