Skyler Martin

Extremely satisfied with Bud Baer service. Staff is organized and polite and all service is done and finished as promised. Staff is organized and polite and all service is done and finished as promised. More

by elaine.c.miller1221 Verified Customer Verified Customer

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They were fast and friendly. They communicated well. Made the whole experience pleasant and not painful. They communicated well. Made the whole experience pleasant and not painful. More

by REMARSILI Verified Customer Verified Customer

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The staff is professional and courteous, including the maintenance staff and the sales staff I drive 45 minutes to get to Bud Bear Subaru because they have been the best dealer that I have worked with maintenance staff and the sales staff I drive 45 minutes to get to Bud Bear Subaru because they have been the best dealer that I have worked with More

by jawilly14 Verified Customer Verified Customer

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Great service , great communications and very helpful in getting me the correct repairs on my subaru getting me the correct repairs on my subaru More

by PETE.PLOCKI Verified Customer Verified Customer

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The staff are friendly and knowledgeable. Very helpful and willing to answer any questions I had Very helpful and willing to answer any questions I had More

by sogggaup Verified Customer Verified Customer

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Service Center staff are welcoming and courteous. Travel from North Hills to Washington Pa. -- approximately 45 minute drive. Travel from North Hills to Washington Pa. -- approximately 45 minute drive. More

by franniek442 Verified Customer Verified Customer

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All the employees were great and so nice. They were so helpful too. The waiting area was great. They were so helpful too. The waiting area was great. More

by janpower11 Verified Customer Verified Customer

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We arrived 30 mins. early, and the staff let us enter the service area, straight away. We opted for the EXTRA service, such as vacuuming, windows cleaned, etc. All were early, and the staff let us enter the service area, straight away. We opted for the EXTRA service, such as vacuuming, windows cleaned, etc. All were completed at a high level. Plus a free oil change. Life is GOOD! More

by rrh2 Verified Customer Verified Customer

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I'm extremely disappointed in the service department. After paying $1,800 for service a few weeks ago a new problem arose on my 2019 Buick Lacrosse. My car was overheating and I investigated and found After paying $1,800 for service a few weeks ago a new problem arose on my 2019 Buick Lacrosse. My car was overheating and I investigated and found there was a slight crack in the coolant reservoir, and I lost all fluid. A part was ordered and I became aware that the part department ordered the part for a 6 cylinder, my car is a 4 cylinder. I pointed that out to them and when they went to order for 4 cylinder it was discontinued! So the only alternative was a used part. They located one and wanted to charge me $300 for a $30 part and on top of that, an additional $180 to install. It's hard to believe GM discontinued a part for a 6 year old car. I researched and found one locally and had another garage put it in. (Be aware it's a few minutes job). It cost a total of $60 for part and installation, versus $500 from Budd Baer. Also was able to get done much faster being that I couldn't drive the car. Anyone with a 4 cylinder 2.5L 2019 Lacrosse may want to be aware of this. Since I purchased my car there, I had hoped to be treated more fairly. More

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Friendly. Prompt. Fair price. Clean shop floor. Service personnel fair, communicative. Greeters at the front doir Prompt. Fair price. Clean shop floor. Service personnel fair, communicative. Greeters at the front doir More

by reaandrewredd Verified Customer Verified Customer

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