Bud Weiser Motors

All the staff were very helpful and friendly. I have been treated with respect.. I would recommend family and friends to buy from the. I have been treated with respect.. I would recommend family and friends to buy from the. More

Excellent service. Timely, professional, courteous. Costs are in line with national averages and the work is always guaranteed. I recommend Bud Weiser to family and fri Timely, professional, courteous. Costs are in line with national averages and the work is always guaranteed. I recommend Bud Weiser to family and friends for reliable maintenance and repairs. More

Very professional easy to schedule appointment work was satisfactory. Done in a timely manner service representative very knowledgeable about what was wrong with vehicle satisfactory. Done in a timely manner service representative very knowledgeable about what was wrong with vehicle More

nothing good or bad to say, dropped off truck to have a new key fob setup new key fob setup More

The purchasing process was simple and straightforward. The team was high touch, from sales to finance to service. Without a doubt the easiest car purchase I’ve ever made. The team was high touch, from sales to finance to service. Without a doubt the easiest car purchase I’ve ever made. More

Friendly and knowledgeable people can usually get services looked at right away and let's you know the solution services looked at right away and let's you know the solution More

that Chad Reuter is something else. He makes car buying a breeze. thank you muc He makes car buying a breeze. thank you muc More

Service was quick and the waiting room was clean. and they ran my car through the car wash The staff was friendly and they ran my car through the car wash The staff was friendly More

Bud Weiser professional, quick and very easy to schedule Service for. They’re fair and they do good work. Service for. They’re fair and they do good work. More

I’ve been bringing my suburbans here for well over five years, and unfortunately the experience has continued to decline. Despite having multiple service appointments under my name and phone number over years, and unfortunately the experience has continued to decline. Despite having multiple service appointments under my name and phone number over the years, I'm still asked if it's my first time here every single visit. It's a small thing, but it speaks to the overall customer experience. I also asked several times to have a peeling trim piece on my steering wheel replaced under warranty. I was told it had been replaced, but it clearly wasn't—the same damaged piece is still there today. When we stopped in to look at a new Suburban on the lot, we were completely brushed off by a salesperson who appeared unprofessional, wearing a T-shirt with his stomach hanging out. It certainly didn't leave us feeling like our business was valued. The final straw was our most recent oil change and tire rotation. Within minutes of leaving the dealership, the vehicle began thumping so badly that I thought I had blown a tire. I immediately returned, and they took the vehicle back without giving me any updates. When they finally said it was ready, I had to ask what had happened. I was told the tires had been installed incorrectly. That's a serious safety issue. There was no apology, no acknowledgment of the inconvenience, and no attempt to make it right. After years of giving this dealership opportunities, I’ve decided I won't be coming back. I hope they take customer service and attention to detail more seriously in the future. More