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Bud Cross Ford

Caldwell, TX

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17 Reviews
Call Dealership (979) 315-2165

150 Hwy 36 S

Caldwell, TX

77836

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Showing 17 reviews

June 08, 2026

We go through the whole sales process for a 2025 Expedition that was listed with 26,667 miles on it for 67k. We spend several days working out the numbers and on the final day as we were preparing t More

by Jason.wilkins2342
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
GM and Sales Manager
Report | Print
June 04, 2024

Great customer service - their dealership along with Trae and the whole service department is the reason I purchased a Ford vehicle. Local and convenient to where I live. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
Jun 07, 2024 -

Bud Cross Ford responded

We're delighted to hear that Trae and the service department at Bud Cross Ford made your experience so positive. Thanks for choosing us, and we hope you enjoy your new vehicle!

May 09, 2024

Mario did an Outstanding Job taking care of my truck maintenance. Very respectful and a pleasure to do business with. Thank you Mario More

by Jhale4232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
May 10, 2024 -

Bud Cross Ford responded

Thank you for trusting Mario & the Bud Cross Ford team with your truck's service needs! Your kind words are appreciated, and we'll be sure to pass them along!

May 06, 2024

Had a safety recall. Trae was friendly and handled the service very promptly. Good job! More

by David R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trae , Trent Warwick
Report | Print
May 07, 2024 -

Bud Cross Ford responded

Hi David R! Thank you for leaving us this five-star review and the kind words about Trae from our service team at Bud Cross Ford We'll see you next time!

March 06, 2024

Making online appointment was easy. Service advisor was courteous. Getting my vehicle back was done in a timely matter. More

by phillip.montelongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario , Trent Warwick
Report | Print
Mar 07, 2024 -

Bud Cross Ford responded

Hi Phillip! We're glad to know that you found our online appointment system easy and efficient at Bud Cross Ford. Thanks for sharing your positive experience with us!

February 28, 2024

Awesome service department who are always courteous, professional and willing to answer questions to the best of their ability. More

by dschultze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Trent Warwick
Report | Print
Feb 28, 2024 -

Bud Cross Ford responded

We're delighted to know you had an awesome experience with our service department at Bud Cross Ford. We always aim to be courteous, professional, and helpful! Have a great ride!

February 22, 2024

Travis helped me with the buying of my truck. He was very helpful and friendly and professional. he also was very explanatory about the truck. He helped me set up my FordPass, and also showed me More

by david.rabon58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
Feb 23, 2024 -

Bud Cross Ford responded

Thank you for the review, David! We're so glad Travis was able to assist you with your purchase and we hope you enjoy your new truck. Please don't hesitate to reach out if our Bud Cross Ford team can be of service again in the future!

January 22, 2024

Excellent service - Trae in the service department has been our family’s contact for all the vehicles we own for years. Explains in detail the work they do and why it was necessary. Goes above and beyond More

by CJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trae
Report | Print
Jan 23, 2024 -

Bud Cross Ford responded

We're so glad to know that Trae and our service department at Bud Cross Ford have consistently provided you with excellent care. We always aim for clear communication and customer satisfaction, thank you for your continued trust in us!

November 27, 2023

Fast and courteous service. Highly recommend this dealership for all of your vehicle needs. Never had any issues from purchasing to servicing More

by Dnvlarry4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
Nov 28, 2023 -

Bud Cross Ford responded

We appreciate your recommendation and are glad to know you've had a positive experience with us at Bud Cross Ford, from purchasing to servicing. Thanks for the review!

October 27, 2023

Best dealership in the Brazos Valley. I would recommend this dealership to anyone looking to by a vehicle. More

by kevin.m.russell1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie, Trent Warwick
Report | Print
Oct 30, 2023 -

Bud Cross Ford responded

Hi Kevin! We're so glad to know that you consider us the best dealership in Brazos Valley! Thanks for recommending Bud Cross Ford, we appreciate your support.

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