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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

May 07, 2018

Great customer service! They even ubered me to and from work when I had to leave my car. Unfortunately, they were not able to reproduce the issue I was having with rough shi More

by CCLINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the names of the employees
May 14, 2018 -

Bryan Subaru responded

Thank you for your review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 06, 2018

Brake switch The shifting mechanism and brake lights were both out. Trey was courteous, prompt, and helpful. It was ready when promised. Also, I appreciated them w More

by MISHROJECL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
May 07, 2018 -

Bryan Subaru responded

Thank you for this great review! We're excited to hear that Trey took care of you! He is a great asset and we appreciate all he does. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 05, 2018

Absolute Fabulous Service!!! The Service Staff is courteous, professional, and honest. They do not pressure you to get maintenance services but will advise what is necessary at th More

by CAROLB218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Greg Bourgeois
May 07, 2018 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 05, 2018

Quick Service I was on my way to a 4 hr roundtrip when I realized I had a tire leak. Bryan took me right away and had me fixed and on my way in 30 minutes. Grest cu More

by RNORTON640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 07, 2018 -

Bryan Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 04, 2018

Annual Service at Subaru What a wonderful, seamless, easy service. Trey in the service department was able to line up my annual maintenance at the same time as my travel. Su More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Henry
May 07, 2018 -

Bryan Subaru responded

Thank you for the marvelous review! It is imperative to us that we make the maintenance service seamless and efficient. Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Trey and the rest of the team to ensure we continue to provide the same level of service for all of our customers. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 04, 2018

Thanks for your professionalism and friendliness For the past 11 years, I tried to avoid my dealership due to unprofessionalism and laziness. No follow up calls and poor business. The best thing I More

by JEN.MIRE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
May 07, 2018 -

Bryan Subaru responded

Congratulations on your new Subaru, Jen! Thank you for taking the time to write about your experience. It's great to know our staff were able to provide you with an efficient and knowledgeable car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 04, 2018

My first time thanks for good service. I am glad I decided to take my car to this Bryan Mitsubishi Suburu. the service advisor (Erin Czaplinski) was courteous and very helpful. I will retur More

by MSRBOUGERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
May 07, 2018 -

Bryan Subaru responded

Thanks for your outstanding review! I'm very happy to hear that Erin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 03, 2018

service department pros: service was quick and well done. service department kept me informed along the way. cons: dealership is way out there and hard to get to comi More

by HORMHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bobs your uncle
May 07, 2018 -

Bryan Subaru responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 03, 2018

Came in for a oil change It was a pleasure getting my oil changed I've bought 2 autos with you guys and never once had a problem ! I will always keep coming back More

by JESSYTYLER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
czaplinski
May 07, 2018 -

Bryan Subaru responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Bryan Subaru. If there is anything more that we can do, please come back and see us again. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 03, 2018

Great Greg and Trey are always ready to answer any questions or concerns that I have. Everyone makes you feel like family... It’s important to let those wi More

by DELANELANIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Greg Bourgeois
May 07, 2018 -

Bryan Subaru responded

Thank you for this excellent review. We are so happy to hear that Greg and Trey could make you feel like a part of the Bryan Subaru family with your recent experience. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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