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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

May 31, 2018

Positive experience getting my routine maintenance completed The staff was very helpful, and the service was fast and efficient. The waiting room was clean, comfortable, and had plenty of space for customers. More

by Victoria__15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Jun 01, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 31, 2018

New car purchase They were very helpful and were able to get the car I’ve been looking for delivered. It was quick and easy. We love Subaru More

by stephlynnphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Mark Maher, Paul Demma
Jun 01, 2018 -

Bryan Subaru responded

We appreciate you for letting others know about your experience at Bryan Subaru. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 31, 2018

Great I asked for a quote and they gave me one that was the lowest around Louisiana. No negotiation was needed. The process was smooth. I will go back next More

by bsbfan_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maher
Jun 01, 2018 -

Bryan Subaru responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you. Thanks again and take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 30, 2018

Great service center! My service advisor, Erin, is the GREATEST person!!!! She's always pleasant, informative, helpful but most of all very personable. NEVER been disappo More

by KATHLEEN_LEGIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
May 31, 2018 -

Bryan Subaru responded

Thank you for the awesome feedback! Erin is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 30, 2018

Suzuki with a air bag issue I bought a Suzuki used and it was a Canada car . It had the passenger air bag that wouldn’t go off. I called Bryan Suzuki and spoke with Erin Czaplins More

by DCHAUVIN195554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
May 31, 2018 -

Bryan Subaru responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 29, 2018

First Service The first service on my awesome Subaru was a wonderful experience. Service Reps were great and my Subaru was on the road again quickly. A pleasure to More

by RUSSKRAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember my service person's name.
May 29, 2018 -

Bryan Subaru responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Drive safe! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 28, 2018

The Service Dept. is excellent and really cares for you! I was scheduled to receive an oil change and a new back windshield wiper. The service dept. was short handed that day, and tried to phone me to resche More

by TONYOBST01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin..
May 29, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 28, 2018

Pretty Impressive From the moment we walked in, my wife and I felt very comfortable and welcomed. Orren was very friendly, down to earth, knowledgeable and genuine. H More

by Bar504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle
May 29, 2018 -

Bryan Subaru responded

Congrats on your purchase! Our team is dedicated to providing a welcoming and comfortable experience to each and every customer that enters our dealership. We will be sure to pass along your kind words to Orren and we look forward to seeing you again. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 27, 2018

Professional Every thing was completed in a timely and professional matter. Staff was polite and friendly and the waiting area was clean, pleasant and well stocke More

by BONNIEHBOURGEOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Rex Bubacz, Mark Maher, Andy Daigle
May 28, 2018 -

Bryan Subaru responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 25, 2018

Subaru XV Crosstrek 5/24/18 Bryan Subaru is always a pleasant experience. I have been going there for the last 2 years since I bought my vehicle there and am yet to have anything More

by ALASS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
May 28, 2018 -

Bryan Subaru responded

You have been doing business with Bryan Subaru for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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