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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
490 Reviews

490 Reviews of Bryan College Station Toyota - Service Center

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February 25, 2025

Only had an oil and filter change this time. So I had very little interface with Bobby Hall. He was fine. Overall I have had great experience with BCS Toyota. More

by WMMUSIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We're pleased to hear that you've had great experiences! Customer Relations Manager customerservice@purdygroupusa.com

February 24, 2025

I have always been satisfied with the service I have received at Bryan College Station Toyota and I wasn’t disappointed this time either. Carey came out at the beginning and it was like seeing a friend More

by pastorbokeithley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're thrilled to hear that you had another positive experience with us. We're glad Carey could assist you and help save you some unexpected costs. We appreciate your feedback and are happy to know the app kept you updated. We look forward to serving you again soon! Customer Relations Manager customerservice@purdygroupusa.com

February 23, 2025

Ron was the service writer he's very good at what he does. I enjoy working with him when I bring my car in for service. More

by MAX.HILL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Broesche
Feb 24, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're so glad to hear that Ron provided excellent service and made your experience enjoyable. We truly appreciate your feedback and look forward to working with you again! Customer Relations Manager customerservice@purdygroupusa.com

February 23, 2025

The visit was very comprehensive and very well done. I noticed a difference in performance immediately. More

by ANTHONY.MELENDEZ2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We're glad to hear that the service was thorough and that you noticed an improvement in performance right away. We appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

February 22, 2025

Polite and I was in and out the service department great service clean waiting room More

by IRENEBALDERAS92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear that you had a quick and positive experience in our service department. We strive to keep everything clean and efficient, and we appreciate your kind words. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

February 21, 2025

The people that run and work at the BCS Toyota service department are top notch! They treat you like you're their best customer, and keep you updated on issues with your vehicle as the maintenance work More

by v.eric.barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bryan College Station Toyota responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience with our service team. Keeping our customers informed and providing top-notch service is always our goal. We truly appreciate your kind words and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

February 19, 2025

Very efficient and quick. They had me in and out in no time. Highly recommend. More

by billy.beahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Bryan College Station Toyota responded

Thank you for the great review! We're thrilled to hear you had a quick and efficient experience. We appreciate your recommendation and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

February 19, 2025

Russ was great, shot me straight not trying to sell me any xx plus the facility is top notch. More

by rwblansett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're thrilled to hear that Russ provided you with great service and that you had a positive experience at our facility. We appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

February 19, 2025

Great service and communication, as always. Carey does and outstanding job and the service department is very efficient. More

by BRAD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Bryan College Station Toyota responded

Thank you for the fantastic feedback! We're glad to hear that Carey and our service team continue to provide excellent service and communication. We appreciate your support and look forward to assisting you again soon! Customer Relations Manager customerservice@purdygroupusa.com

February 19, 2025

Great service, great communication and kept me updated, highly recommend, the service and sales staff are fantastic More

by M.FRENCH.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Bryan College Station Toyota responded

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our service and sales teams. Your recommendation means a lot to us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

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