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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
490 Reviews

490 Reviews of Bryan College Station Toyota - Service Center

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March 29, 2025

Scheduled maintaining engine was done in an efficient manner, and a comfortable waiting room, cleaning car would be a plus More

by GOODNGONE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Vitela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear your engine maintenance was completed efficiently and that you were comfortable in our waiting room. We appreciate the suggestion about cleaning the car and will certainly take that into consideration for future visits. We look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 27, 2025

The service was performed in less than an hour and Tanner was very thorough in explaining what was done and what would be needed at the next service. More

by NRS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that Tanner provided thorough and helpful service and that everything was completed quickly. We appreciate your feedback and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 26, 2025

Great service always on time with service no problem getting in or out will always have my vehicle work on there More

by JIMALDERETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're happy to hear that you consistently receive excellent service and that the process is always smooth and on time. We appreciate your trust and look forward to continuing to assist you with your vehicle! Customer Relations Manager customerservice@purdygroupusa.com

March 24, 2025

I've known Ron Broesche before he came to BCS Toyota. It's has always been a pleasure to work with Ron. He goes above and beyond to take care of his customers. More

by eddie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We're glad to hear that Ron has consistently provided you with excellent service. His dedication to going above and beyond for his customers is valued. We appreciate your continued trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 23, 2025

Heather and Ron were very helpful I letting me know what was going on and my options More

by THOMPSON.MARIE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear that Heather and Ron were able to assist you and provide you with clear information on your options. We appreciate your business and are here if you need anything further. Customer Relations Manager customerservice@purdygroupusa.com

March 21, 2025

Awesome people! Carey Hausenfluck is the best & always helps me with my truck needs! Thank you! More

by Psm139.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're delighted to hear that Carey has consistently provided excellent service for your truck needs. We greatly appreciate your trust and look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com

March 20, 2025

Service Department can't be beat! Manny Lopez is the BEST! He kept me up-to-date with what was going on with my car and helped me make decisions about future repairs. More

by D4Soggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We’re thrilled to hear that Manny provided excellent service and kept you well-informed throughout the process. We appreciate your trust and look forward to assisting you with any future needs. Customer Relations Manager customerservice@purdygroupusa.com

March 18, 2025

Heather B. made our customer experience the best we have ever had at a Toyota dealership. More

by gmitchell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're glad to hear that Heather made your experience exceptional. We appreciate your kind words and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 18, 2025

Dustin was helpful. I am still waiting for an estimate on some more work he said he would put together. More

by DDBJR75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We're glad Dustin was able to assist you. We apologize for the delay in getting your estimate and would be happy to discuss it further. Please feel free to reach out to us, and we’ll make sure to address everything promptly. Customer Relations Manager customerservice@purdygroupusa.com

March 18, 2025

Justin is very kind. The service is great. I feel confident with the service I receive. More

by cbo1671350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback. We’re pleased to hear that Justin provided you with excellent service and that you feel confident in the care you’ve received. We appreciate your trust in us and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

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