Bryan College Station Toyota - Service Center

Bryan College Station Toyota responded

We’re sorry to hear that you feel this way about your recent experience with us. It’s concerning to know that you found our parts overpriced and that your requested service was not completed. We strive to provide quality service and fair pricing, and your feedback is vital for us to improve. Please consider reaching out to our Customer Relations Manager at customerservice@purdygroupusa.com, so we can address your concerns directly and work towards a better resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Bryan College Station Toyota responded

Teresa, we're over the moon to hear about your continued positive experience with us since 2013! It's great to know that our team consistently treats you fairly and provides a no-pressure environment. We strive to maintain a professional and helpful atmosphere, and your feedback is truly appreciated. Thank you for your loyalty to us for 10+ years, we look forward to serving you for many more!

Bryan College Station Toyota responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that every service visit meets your expectations, and we apologize for the delays and the issue with your tire. We’d like the opportunity to make this right. We kindly ask that you please reach out to our Customer Relations Manager so we can address your concerns directly and find a solution. Your feedback is important, and we’re committed to improving your experience!

Bryan College Station Toyota responded

It’s fantastic to hear that your service went quickly and left your car running smoothly! We love knowing that we could get you back on the road without delay. Thank you for sharing your experience, and we’re here whenever you need us for your next service!

Bryan College Station Toyota responded

We’re so happy to hear that your service experience was quick and pleasant! Our team always aims to provide excellent service without long wait times, so it’s wonderful to know we hit the mark. Thank you for sharing your feedback, and we look forward to taking care of you again in the future!

Bryan College Station Toyota responded

Your words mean so much to us! We’re delighted to hear that every experience—from purchasing your vehicle and your son's, to each service visit—has been so positive. It’s our goal to treat every customer like family, providing polite and professional service without any pressure. Knowing we’ve taken good care of you and your vehicles makes us incredibly proud. Thank you for your continued trust—we’re always here whenever you need us!

Bryan College Station Toyota responded

What an incredible milestone! We’re truly grateful for your continued trust in us for over a decade. It’s wonderful to know that you’re highly satisfied with our service on both of your vehicles. Thank you for your kind words and for being a valued part of our family. We look forward to many more years of keeping your vehicles in great shape!

Bryan College Station Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful that Carey provided you with professional and timely service. Our team takes pride in delivering friendly and efficient care, and your feedback truly makes our day. Thank you for sharing your thoughts, and we look forward to serving you again in the future!

Bryan College Station Toyota responded

We're absolutely thrilled to hear that you had such a positive experience with us! Thank you for your kind words about our service and team. It's wonderful to know that you plan to buy your next SUV from B/CS Toyota—we can't wait to help you find the perfect one! Your support means the world to us, and we're here for you whenever you need us.

Bryan College Station Toyota responded

Thank you for sharing your experience! It's great to hear that Tanner was friendly and helpful, and that you received fast and quality service. We look forward to serving you again!