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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
519 Reviews

519 Reviews of Bryan College Station Toyota - Service Center

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April 24, 2025

Good service Communicative Thorough and very helpful when it came to the service of vehicle More

by rodriguezcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Bryan College Station Toyota responded

Thank you for the positive review! We are glad to hear the team was thorough, communicative, and helpful throughout your visit. We appreciate the opportunity to assist with your vehicle’s service! Customer Relations Manager customerservice@purdygroupusa.com

April 21, 2025

Great service ! They are very honest and clear about service details. After multiple services of my vehicle, I have never felt pressured into an unnecessary purchas More

by nikhilrajeev77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Bryan College Station Toyota responded

Thank you for the thoughtful review! We are glad to hear you have consistently had a clear and pressure-free experience with our service team. Your trust means a lot, and we are always here to help keep your vehicle running at its best. Customer Relations Manager customerservice@purdygroupusa.com

April 20, 2025

The service was great! Didn’t have to wait too long. Love the new service where you can see the status of your vehicle. Thank you! More

by LSCHLUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Bryan College Station Toyota responded

Thank you for the positive review! We are glad you enjoyed the quick service and found the vehicle status updates helpful. We appreciate you stopping by! Customer Relations Manager customerservice@purdygroupusa.com

April 19, 2025

They gave excellent service and they are thorough. I appreciate the follow up when I purchased my vehicle. More

by lydia.russell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Black
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Bryan College Station Toyota responded

Thank you for the positive review! We are glad you received thorough service and appreciated the follow-up after your purchase. It is always our goal to make sure you feel supported every step of the way. Customer Relations Manager customerservice@purdygroupusa.com

April 19, 2025

It always seems like I have a really good experience at this dealership when I bring in my truck for service. More

by bfree00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Bryan College Station Toyota responded

Thank you for your continued trust! We are glad each visit has been a positive one and that your truck is in good hands. We look forward to the next time we can assist you. Customer Relations Manager customerservice@purdygroupusa.com

April 18, 2025

Heather was wonderful as always and the wait time was reasonable. No one pressured to add on anything although suggestions were made and I was made aware of promotions. More

by lmomthing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Heather made your visit a pleasant one and that you felt comfortable throughout the process. It is great to hear our team kept things transparent and informative—hope to see you again soo Customer Relations Manager customerservice@purdygroupusa.com

April 18, 2025

I waited 2 hours & had to leave & come back for what usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store More

by RFRAZIER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Bryan College Station Toyota responded

We appreciate you sharing your experience. While the parts delay was out of our hands, we are grateful for your understanding and are glad Justin was there to make the best of the situation. We will make sure he hears your kind words—thank you again for your patience. Customer Relations Manager customerservice@purdygroupusa.com

April 17, 2025

Manuel Lopez is great to work with. He knows me, and he knows our vehicles. More

by HDROESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Bryan College Station Toyota responded

Thank you for the kind words! We are glad Manuel has been a reliable and familiar face for you. It is our goal to provide personalized service, and it means a lot that you feel well taken care of. Customer Relations Manager customerservice@purdygroupusa.com

April 17, 2025

They always have taken care of me, no matter the problem I was having with my Toyota More

by shirleygsanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Bryan College Station Toyota responded

We appreciate your loyalty and kind words! Our goal is to provide dependable service every time you visit, regardless of the issue. We are here to help keep your Toyota running smoothly. Customer Relations Manager customerservice@purdygroupusa.com

April 15, 2025

Purchased car here in Dec 2020. Services have been excellent every time. And no, I don’t want to trade it in. More

by MARILYN.MCMILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Young
Apr 16, 2025 -

Bryan College Station Toyota responded

Thank you for your continued loyalty! We’re pleased to hear that your service experiences have been consistently excellent. Whenever you’re ready for any future vehicle needs, we’re here to assist you with no pressure at all. Customer Relations Manager customerservice@purdygroupusa.com

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