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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
358 Reviews

358 Reviews of Bryan College Station Toyota - Service Center

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December 31, 2024

Ron is the best service advisor. ....he's always so kind and helpful! Highly recommend! More

by KCOMPIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We're absolutely thrilled to hear that Ron provided you with excellent service! Thank you for taking the time to share your experience! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Carey always does great with scheduling, keeping me updated. Very knowledgable with everything going on. More

by MICHAELD.GARGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We appreciate your kind words about Carey's service! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Was on time and completed a work very quickly . Thanks Bobby good job Happy Nee Yesr More

by MADAMKAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Your review is appreciated! We are glad to hear that the work was completed quickly. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

Service time takes way too long. Initially told me the entire afternoon was open. Took close to 3 hours More

by SANDY308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your concerns about the service time. We apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Customer Relations Manager customerservice@purdygroupusa.com

December 31, 2024

It has always been very positive experience at your service department. the process is exceptional from check-in to check-out More

by GENEWILLIAMSTEEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We are absolutely thrilled to hear about your positive experience at our service department. Thank you for taking the time to share your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 29, 2024

I believe the Multipoint Inspection of my 2011 Avalon provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service tha More

by ASHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We are honored to hear that you find our Multipoint Inspection helpful in assessing your vehicle. We are always here to provide you with expert advice on your service needs! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

I don’t see why this is mandatory. Service great as usual but this 15 works thing will prevent me from completing future surveys. More

by J_MAMIGONIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We are elated to hear that you found our service great! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Nothing wrong with Heather. I requested only an oil change and air to the spare tire as I just had a tire rotation done. She wrote down the correct information. The technician p More

by zataveski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown technicians doing the work
Jan 02, 2025 -

Bryan College Station Toyota responded

We apologize for the inconvenience caused during your visit. Please feel free to contact us so we can discuss your experience further and address any concerns. Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Always a pleasure to take my vehicle there. Very efficient service. People are friendly and helpful. More

by KWHASSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

One two I really don't feel like writing fifteen words about anything right now More

by WLNEWMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your 5-star review! Customer Relations Manager customerservice@purdygroupusa.com

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