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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
490 Reviews
Call Service Center (979) 776-0404

490 Reviews of Bryan College Station Toyota - Service Center

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January 30, 2025

In all the years that I have been using the Toyota Dealership for servicing my car, this latest experience was one of the most pleasant I've had. I want to send a shout out to my service advisor, Mr. More

by filogmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're so glad to hear that your recent experience was one of the best. We'll be sure to pass along your shout-out to Ron. We look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2025

Excellent service and finished in less than an hour. I have never had a bad service experience. More

by CRAGERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for the great feedback! We're so happy to hear you've had consistently positive experiences with us. We look forward to continuing to provide excellent service for you! Customer Relations Manager customerservice@purdygroupusa.com

January 29, 2025

Manny is the man! He is courteous and polite and always make sure he explains what all is involved with the repair. More

by Tsrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Bryan College Station Toyota responded

Thank you for the great feedback! We're so glad to hear that Manny provided you with such excellent service. We truly appreciate your kind words and will be sure to pass them along to him! Customer Relations Manager customerservice@purdygroupusa.com

January 29, 2025

Great service , always willing to help in every way, will always come back to them More

by MAIL.ALLEN.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. We look forward to serving you again in the future and appreciate your continued trust! Customer Relations Manager customerservice@purdygroupusa.com

January 28, 2025

The service reps are courteous and keep you up to date on service progress. Appointment times are respected and maintenance completed in a timely manner. More

by LCSURRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We’re glad to hear that our service team provided you with courteous and efficient service. We look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 27, 2025

VERY PROMPT AND COURTIOUS APPOINTMENT WENT VERY WELL WELL INFORMED ON WORK PROGRESS SMOOTH OPERATION More

by KENNETH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We’re happy to hear that your appointment went smoothly and that you felt well-informed throughout the process. We truly appreciate your kind words and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 27, 2025

Tanner makes for a good overall experience. He is personal and very professional. He reflects a good team in the service department. More

by VETZELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Bryan College Station Toyota responded

Thank you for your great feedback! We're glad to hear that Tanner provided you with such a positive experience. We look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 27, 2025

Having worked with other Toyota dealerships, I truly appreciate the professionalism shown by Heather. Great communicator THANKS ! More

by DAVIDSHAW10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback and are glad to hear about your experience with Heather. Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2025

I had to switch service reps because the previous guy wasn’t helpful to me More

by MODESTA778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback, and we’re sorry to hear that your initial experience wasn’t helpful. We appreciate you giving us the opportunity to improve, and we’re glad to hear that you’ve found better assistance with a new service rep. If there’s anything more we can do to make your experience better, please don’t hesitate to reach out. Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2025

Justin is always courteous, professional and prompt in taking care of my service needs and my vehicle is usually finished in less than the time I expected. More

by WMHUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Bryan College Station Toyota responded

We are absolutely thrilled to hear about your positive experience with Justin! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

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