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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
583 Reviews

583 Reviews of Bryan College Station Toyota - Service Center

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July 13, 2025

thanks for the fast and courteous service you show us. thanks justin for explaining my navigation to me. More

by JIMWITTJRATTORNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Bryan College Station Toyota responded

Hearing that Justin and the team provided a courteous, thorough service makes us proud. We appreciate you sharing this! Customer Relations Manager customerservice@purdygroupusa.com

July 13, 2025

Great service and always polite. Very informative and accurate. They take good care of my car. More

by bea2delacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Bryan College Station Toyota responded

We are glad to hear you have had consistent, polite, and informative service. Thank you for trusting us to care for your vehicle! Customer Relations Manager customerservice@purdygroupusa.com

July 13, 2025

Awesome job from the service advisor, great shuttle driver, and the tech that performed the work was highly professional. Would definitely have another service done by this dealership. More

by KRACHTJONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Bryan College Station Toyota responded

We are glad to hear your entire experience—from the advisor to the shuttle and the technician—was handled with such care. Thank you for trusting us with your vehicle! Customer Relations Manager customerservice@purdygroupusa.com

July 11, 2025

Very organized and professional. Kept me informed about my cars progress. Offered to drive me home and pick me up once my car was done! Super impressed. More

by UCAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Bryan College Station Toyota responded

It’s great to know you were impressed with the organization and care provided during your visit. We are here to make the process seamless! See you next time! Customer Relations Manager customerservice@purdygroupusa.com

July 10, 2025

From the time that I drove up to the time, I walked out I had wonderful customer service, especially Carey the service person More

by DACOWBOYS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Bryan College Station Toyota responded

We are happy to know your experience was excellent from arrival to departure. Carey and the team will be glad to hear your feedback! Customer Relations Manager customerservice@purdygroupusa.com

July 07, 2025

Justin has always been excellent in attending to my needs when my vehicle is in need of service. More

by TXAG76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Bryan College Station Toyota responded

We are happy Justin has continued to meet your expectations for quality service. Thank you for sharing your experience. Customer Relations Manager customerservice@purdygroupusa.com

July 06, 2025

Our service provider was fine. But the mechanic took one look and 'diagnosed' our problem without listening to the specific complaint. After explaining the true issue a second time More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear your service advisor was helpful, but it’s disappointing to know the overall visit fell short. We understand your concerns about the diagnosis, wait time, and labor charges, and we appreciate the feedback. It will be shared with our team for review! Customer Relations Manager customerservice@purdygroupusa.com

July 03, 2025

I usually speak with Tony, but since he was out, I spoke with Tanner, and He gave the same quality of service as Tony. I do not recall his last name, but he came out of the sales area where I was sitting. More

by speterson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jul 07, 2025 -

Bryan College Station Toyota responded

Your feedback is appreciated. It’s rewarding to hear how our staff, from Tanner to the young lady who assisted you, delivered exceptional service with a smile. We are glad they could make a positive difference during your visit. Customer Relations Manager customerservice@purdygroupusa.com

July 03, 2025

As always, Ron took great care of my vehicle …. ,,, great service!!!!! Thank you Ron. Was in and out in no time! More

by kimpaul.umi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Bryan College Station Toyota responded

It’s wonderful to know Ron took great care of your vehicle and kept your visit quick and stress-free. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

July 02, 2025

Good service; in and out quickly. Would like to see you reduce your prices back to where they were. But, like the people and the dealership is always nice and clean More

by hrhammock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Bryan College Station Toyota responded

We appreciate your honest feedback and are glad our team made your visit efficient and pleasant. Keeping our customers comfortable and taken care of is always a priority. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

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