Bryan College Station Toyota

Superb Sales Professional Quinton Alderman is an asset to this organization. He is very knowledgable and most professional in his demeanor. If you are looking for a new vehi Quinton Alderman is an asset to this organization. He is very knowledgable and most professional in his demeanor. If you are looking for a new vehicle without high pressure sales, I highly recommend this guy! More

Horrendous Customer Service and Service Department Atkinson Toyota is the worst experience I have had with a Toyota dealership, and they have proven that on multiple occasions. Of four visits for serv Atkinson Toyota is the worst experience I have had with a Toyota dealership, and they have proven that on multiple occasions. Of four visits for service, I have been turned away 3 times. Though the hours posted on their website do not say they are closed, they close for lunch. If you come in later in the evening, when, presumably the staff will be working, they turn you away because they don't want to take on any more cars before closing. No matter what time I came in, Atkinson Toyota was totally unwilling to help, so clearly they are not hurting for business. However, I received a sales call from Carla in the service department reminding me that I was due for an oil change, and when I explained to her why I would rather drive 100 miles to a different dealership that provides EXCELLENT service (Fort Bend Toyota) she acted appalled at the service (or lack thereof) I had received. She apologized, said she would speak with the service manager, Craig Fletcher, and that he would likely call me back because she believed he would be just as upset by my experience. However, a couple of hours later, she called me back, and boy had the tone changed. Apparently Craig Fletcher is fine with turning away paying customers, because he claimed the hours were on the door. So, too bad. Well, unfortunately, I cannot see the door from my home, and used the hours posted on the website for reference. Silly me! My mistake. Though Carla, he claimed they would change the website, though it is about a month later and the website still shows no closing for lunch. The utter lack of concern he couldn't be bothered to express is alarming, and clearly he has no regard for his customers or their time. Well, Atkinson Toyota may not be hurting for business now, but if they continue to treat customers the way they treated me, I imagine they will be in due time. And I can assure you when they call me to "remind" me I am due for service, this is one customer who will not be back! I have never seen a manager who couldn't be bothered like Craig Fletcher, and I hope you do not have the misfortune of trying to speak with him. More

AWESOME Lauren Heddin is the best salesperson I have ever had! She is the only reason I am driving a new Avalon! She made the new car buying so easy and pai Lauren Heddin is the best salesperson I have ever had! She is the only reason I am driving a new Avalon! She made the new car buying so easy and painless!! Thank you Lauren!!! More

Thank you Zeeshan I was so impressed with the salesperson over the phone I traveled from sugar land to Bryan College Station to purchase Toyota Highlander not only that I was so impressed with the salesperson over the phone I traveled from sugar land to Bryan College Station to purchase Toyota Highlander not only that I got a great deal I also got great customer service experience Mr. Zeeshan is a great sales person thank you sir I will recommend all my friends and family member and everyone to go by car from him he also delivered my car to my door in Sugar land and made sure I knew all the features about my car once again what a buying experience More

Great Service Chris Yezak has been my Care Consultant for a long time...He is always helpful and thorough and one of the reasons I love my Toyota... Chris Yezak has been my Care Consultant for a long time...He is always helpful and thorough and one of the reasons I love my Toyota... More

Love Atkinson Toyota We've leased our last 4 cars from Don Lemon at Atkinson Toyota. We have to drive a hour and a half to get there, over dealing with our local dealersh We've leased our last 4 cars from Don Lemon at Atkinson Toyota. We have to drive a hour and a half to get there, over dealing with our local dealership. They've given us the best price without having to haggle and their finance guy is straight forward and honest when you go in to sign. Their switchboard operator girl could use more manners though. I have called and been accidentally hung up on twice recently, and when I let her know she didn't apologize, which I thought was strange. In the end, I'm not going to take a star away because of the young girl they have answering the phones, but that'd be my only petty and minor complaint. Don't let that girl leave a bad first impression, ask for Don Lemon and he'll treat you right. More

Sales Wouldn't honor price. Sales manager was very rude. Took my business to Tegeler Toyota they were upfront and honest. Avoid Atkinson at all cause. Wouldn't honor price. Sales manager was very rude. Took my business to Tegeler Toyota they were upfront and honest. Avoid Atkinson at all cause. More