Bryan College Station Toyota
Bryan, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Poor Communication and Zero Support for a Working Customer Extremely disappointed with the service department at Atkinson Toyota. My Highlander was held for a week due to a misdiagnosis of an AWD ma Customer Extremely disappointed with the service department at Atkinson Toyota. My Highlander was held for a week due to a misdiagnosis of an AWD malfunction that should have been caught on the first visit. Because of their service error and a subsequent refusal to provide a loaner car—due to a billing dispute between dealerships that had nothing to do with me—I lost 48 hours of wages (four 12-hour shifts). I explicitly informed the Service Department and the General Manager that my employment was at risk, yet they prioritized corporate technicalities over a local customer's livelihood. To make matters worse, communication was non-existent. I had to call for every update, and at one point, I was even left a 3-minute voicemail that consisted of nothing but hold music. I have attempted to resolve this through the GM and Corporate, but have received zero service recovery for the financial hardship this caused. As a loyal two-Toyota household, this experience has completely broken my trust in this dealership. More
I had a great experience getting my oil changed and tire rotation. It has been the highlight of my year. rotation. It has been the highlight of my year. More
Always there for assistance on the call. Great job with the service especially with Anthony at College Station Toyota Great job with the service especially with Anthony at College Station Toyota More
The Dervice Department does a very good job. This supports the idea of buying a new automobile from the Sales Dept. This supports the idea of buying a new automobile from the Sales Dept. More
Same issue after the only 2 services. I'll be going elsewhere for the next service I'll be going elsewhere for the next service More
Had a great experience with my recent oil change and maintenance appointment. Got an appointment the same day I called. Greeted quickly upon arrival with friendly service managers who quickly filled out maintenance appointment. Got an appointment the same day I called. Greeted quickly upon arrival with friendly service managers who quickly filled out on a tablet info needed to process the work/ service request. Manager trainee led me into the waiting room after offering me an approximate time of about an hour wait. Approximately 1/2 hour later, a text came to my phone, stating 2 items could use replacing.I was able to approve the new cabin filter and wiper blades and via text,10 min later, was asked to come back to check out at service manager’s desk. Checked out quickly and was on the road in less than an hour. Service seems to improve every time I make a visit! More
Carey is very helpful and has a very good customer service. I will recommend her to anyone else. service. I will recommend her to anyone else. More
Excellent Service every time! Ron Broesche has been our go to guy for 5+ years and always so helpful, professional, and personable. Ron Broesche has been our go to guy for 5+ years and always so helpful, professional, and personable. More
They will work with you about maintenance. I feel that they treat women well and fairly when dealing with service departments. I feel that they treat women well and fairly when dealing with service departments. More



