Brownsville Toyota

Excellent service staff. New faces and well trained. Austin did a good job following up with me when I left my vehicle. I really like the text app option. T service staff. New faces and well trained. Austin did a good job following up with me when I left my vehicle. I really like the text app option. Thanks! More

Great Experience My husband and I had a great experience purchasing a vehicle yesterday. All of the employees were very courteous, prompt, professional, organized. My My husband and I had a great experience purchasing a vehicle yesterday. All of the employees were very courteous, prompt, professional, organized. My husband and I were treated like part of the Toyota family! More

Unprofessional General Manager I visited Brownsville Toyota dealerships for trading my 2014 Nissan Versa SL with 51k miles. I test drove the used 2014 Kia Soul and liked the vehicle I visited Brownsville Toyota dealerships for trading my 2014 Nissan Versa SL with 51k miles. I test drove the used 2014 Kia Soul and liked the vehicle. I asked for final price and they brought me price after getting managers approval. They were giving my trade $8000. I asked for a discount on the vehicle and managers said This would be final offer. I called my wife to discuss the price and we were going to buy the vehicle. Then general manager came and told me he will pay $7000 for my car. Then I told him this is so unprofessional that they are changing the deal in 5 minutes. I asked the copy of the offer telling them I will call Toyota. He brought me a new offer along with the first one. But this time the offer was even lower than $7000. This time it was $6500. Very unprofessional staff. I don't recommend this dealership to anyone. More

Bad service after the sale When I left the dealership, after buYing my car, I felt good at the service provided by the sales people. Being told that my ford truck and kia rio c When I left the dealership, after buYing my car, I felt good at the service provided by the sales people. Being told that my ford truck and kia rio could be serviced here, I was conVince that I would return. The problem, oil changes do not equal repairs on my non-toyota vehicle. To add to injury, when I got the news, a black pullover shirt worker asked me for a receipt to a 4.95 dollar can of deodorizer. Debating to go back More