Brownsville Toyota
Brownsville, TX
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Awesome experience! I had my vehicle serviced here and as soon as I walked in I was greeted by Cynthia with a warm welcome and a smile. It was really easy to find my info I had my vehicle serviced here and as soon as I walked in I was greeted by Cynthia with a warm welcome and a smile. It was really easy to find my information and they new exactly what I needed to be done. She told me to make myself at home and I definitely did that. I walked up to the waiting area and served myself some really good hot coffee. They said it would take about an hour and sure enough within the hour I was called to get my vehicle. Definitely a great experience at Brownsville Toyota. More
Great service! Everyone i spoked to were very kind and helpful, that makes the customer feel comfortable. I would recommend Toyota! Once again thank you for your hel Everyone i spoked to were very kind and helpful, that makes the customer feel comfortable. I would recommend Toyota! Once again thank you for your help! More
Routine maintenance Austin Ayala provided excellent customer service. He was courteous, and knowledgeable educated me on the importance of routine maintenance. His was ab Austin Ayala provided excellent customer service. He was courteous, and knowledgeable educated me on the importance of routine maintenance. His was able to help me take care auto issues in a timely manner. More
Wonderful customer service Took my car in for the 5000 mile maintenance. Austin in the service department was very helpful & polite. Answered all my questions. Will definitely r Took my car in for the 5000 mile maintenance. Austin in the service department was very helpful & polite. Answered all my questions. Will definitely recommend to my family & friends More
Awesome service, friendly staff, they will accommodate your needs in regards to wait times and they check in on you often to make you you’re doing okay and h service, friendly staff, they will accommodate your needs in regards to wait times and they check in on you often to make you you’re doing okay and have everything you need. Highly recommend. More
Friendly Staff My husband and I took my vehicle for service and we did not have to wait long. We were greeted by a friendly staff and she was a big help. Our experie My husband and I took my vehicle for service and we did not have to wait long. We were greeted by a friendly staff and she was a big help. Our experience was satisfactory. More
Excellent Customer Service Ms. Cynthia Castle provided excellent customer service throughout my time at Brownsville Toyota. She was very professional and responded to all my que Ms. Cynthia Castle provided excellent customer service throughout my time at Brownsville Toyota. She was very professional and responded to all my questions in a thorough and friendly manner. She took time to explain the results of the maintenance and service check. They even washed the car which was never done at another dealership. Ms. Castle provided a report of everything they did and a listing of the results. She also made sure my information was updated so I would be notified of the next scheduled car maintenance. I was very impressed with the customer service at Brownsville Toyota. More
Did the 5000 mile check up with no problems Receiving personal very courteous and patience and prompt. Car was ready at time advised it would be. Appreciate the courtesy wash. Different departme Receiving personal very courteous and patience and prompt. Car was ready at time advised it would be. Appreciate the courtesy wash. Different departments personal offered water coffee and other while we waited. Very clean lobby and very clean restrooms More
Great Service Great service department. Very friendly and appear always willing go help and go the extra mile. I’ve taken my vehicle there several times for main Great service department. Very friendly and appear always willing go help and go the extra mile. I’ve taken my vehicle there several times for maintenance and “Auto Butler” service and have never had a bad visit. More
Very friendly soon as u walk in Great customer service..fast service, good communication & explained my service in full detail before I made my payment. I even got a complimentary ca Great customer service..fast service, good communication & explained my service in full detail before I made my payment. I even got a complimentary car wash! More