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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,050 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,050 reviews

October 10, 2023

Excellent. Efficient and Professional. Took care of us right away and then texted afterwards informing my car was ready. More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative. Don't know her name.
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Oct 10, 2023 -

Brownsville Toyota responded

Hi Brad, thank you for your amazing review of Brownsville Toyota. We are so glad that you received excellent and efficient service from our Service Team and we are always here to assist you with anything else.

October 08, 2023

Prompt. Convenient. Courteous. Helpful. The pricing seems fair using coupons. Appearance is clean and cared for. More

by feltyroseann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
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Oct 08, 2023 -

Brownsville Toyota responded

Thank you so much for your wonderful review! We are happy to learn that you received prompt and courteous service from our Service Team at Brownsville Toyota and we hope you take care.

October 04, 2023

Service was prompt and efficient. The service writer gave me an accurate estimate for how long it would take to finish the procedure. The waiting area was clean and comfortable. More

by rick.mcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Oct 05, 2023 -

Brownsville Toyota responded

Hello, we are so happy to know that our Service Team was on time, and provided a prompt and efficient experience on your visit. Thank you so much for appreciating our building, and leaving us this great five-star feedback. We appreciate your business at Brownsville Toyota, and please feel free to reach out to us for any assistance.

October 04, 2023

The atmosphere is perfect, with friendly and amazing staff. Toyota staff are knowledgeable and very helpful to get your vehicle’s maintenance up to day. More

by Frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis-Service Department
Report | Print
Oct 05, 2023 -

Brownsville Toyota responded

Hi Frances, we are so pleased to know that our Service Team was friendly, knowledgeable, helpful, and provided a perfect experience on your visit. Thank you so much for the amazing review and 5 stars. If you ever need any assistance, Brownsville Toyota will be here for you.

October 04, 2023

Atmosphere very friendly n kind. . complimentary drinks given. Managers interactive a plus....highly recommend Toyota More

by letaj31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashon n julio
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Oct 05, 2023 -

Brownsville Toyota responded

Thank you so much for taking the time to appreciate our building, and leaving us this amazing five-star feedback. We are delighted to know that our team was very friendly and kind on your visit. Your recommendation is valued, and please free to reach out to us if you need any assistance at Brownsville Toyota.

October 03, 2023

Salesmen we’re great at all points and friendly, will work until last option on there side to help you!!! More

by El Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxx Padron
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Oct 03, 2023 -

Brownsville Toyota responded

Thank you for this 5-star review. We appreciate you sharing this about our great and friendly Sales Team at Brownsville Toyota!

October 02, 2023

Both Service and Sales did a great job today with answering my questions and providing actions that gave me piece of mind. More

by beemanics5
Recommend Dealer
Yes
Employees Worked With
Tashan (sales) and Austin (service)
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Oct 03, 2023 -

Brownsville Toyota responded

Hello and thank you for this fantastic five-star review. We are thrilled our Sales and Service Teams were informative and communicative to answer all of your questions and to ensure you were at ease. Please reach out to Brownsville Toyota if we can be of any further assistance.

October 02, 2023

The employees at the service department are always friendly and helpful, I never have problems with them. More

by csalas.1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Olivares, Martín Rodriguez.
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Oct 03, 2023 -

Brownsville Toyota responded

Our Service Team of professionals strives to be friendly and helpful to our customers, and we're thrilled you noticed! Thank you for this wonderful five-star review, and please reach out to Brownsville Toyota if we can be of any further assistance.

September 21, 2023

Brownsville Toyota does it again! !! My vehicle was taken in for 15,000 required maintenance check up. The process was fast and easy. Had wheel alignment completed. The service team al More

by roygbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Service Advisor
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Sep 22, 2023 -

Brownsville Toyota responded

Hi. Thank you for choosing Brownsville Toyota and giving our Service Team such a wonderful review. We are elated that the 15k maintenance and wheel alignment visit for your vehicle was fast and easy. It brings us joy to know that you appreciated the car wash as well. It would be our pleasure to assist you with any future needs.

September 19, 2023

Well I don't know about the whole dealership. ..But the service Dept Marty was of great help...it was a great experience!!! More

by livvyjr72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Rodriguez
Report | Print
Sep 23, 2023 -

Brownsville Toyota responded

It looks like you had a very efficient five-star experience with our Service Department. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Brownsville Toyota and we look forward to servicing your car again when needed.

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