
Brownsville Toyota
Brownsville, TX
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Cynthia always goes above and beyond with my service needs. Her punctuality on returning my vehicle is unparalleled. Great followup after the service. 5 Stars! needs. Her punctuality on returning my vehicle is unparalleled. Great followup after the service. 5 Stars! More
Great service, Austin Ayala was very helpful and provided great customer service!! My car was promptly serviced and ready as promised. I would recommend him as a service representative!! great customer service!! My car was promptly serviced and ready as promised. I would recommend him as a service representative!! More
Met immediately by attendant who told me of services available on special price. Got oil Change,Tire rotation and wheel alienment while waiting in comfortable lounge. available on special price. Got oil Change,Tire rotation and wheel alienment while waiting in comfortable lounge. More
Fast efficient service, didn’t have to wait long. Marcial was very courteous and accommodating. I enjoyed the complimentary bottled water and coffee. Thank you. Marcial was very courteous and accommodating. I enjoyed the complimentary bottled water and coffee. Thank you. More
Always a pleasure It's always a pleasure to drive up to Brownsville Toyota. The staff, particularly Cynthia Castle, are always friendly and courteous. They're always ab It's always a pleasure to drive up to Brownsville Toyota. The staff, particularly Cynthia Castle, are always friendly and courteous. They're always able to fit my car in when I need it and complete the work in a timely and professional manner. Further, the work that has been done is always explained clearly to me. More
I went in for maintenance on my Corolla, excellent service and I must add Friendly staff and great costumer service. Great job guys. Thank you for your services service and I must add Friendly staff and great costumer service. Great job guys. Thank you for your services More
La agencia proporciona un excelente servicio y un muy buen trato al cliente,la persona que me atendió del área de mantenimiento muy atento y cordial. buen trato al cliente,la persona que me atendió del área de mantenimiento muy atento y cordial. More
I'd recommend this dealership, with a few reservations. I felt my service advisor, Cynthia Castle, was knowledgeable and helpful. She kept me advised of the slow progress of procuring a new 12 volt battery I felt my service advisor, Cynthia Castle, was knowledgeable and helpful. She kept me advised of the slow progress of procuring a new 12 volt battery for my car. She was pleasant and respectful during our conversations. However, I found it frustrating that your dealership had a problem finding a replacement battery. (I'm sure Cynthia was frustrated, also.) That issue would not have occurred at Ruther Luther Toyota in Golden Valley, MN., at least I don't think it would I also was amazed that the battery replaced on April 3, 2019 failed so quickly after installation. However, the engine now seems to be working smoothly, so I do appreciate that. It should be, after all the routine maintenance that was performed!! I did appreciate that the car was cleaned inside and out. And-all the employees seemed polite, friendly and knowledgeable. So, this review is mainly positive!! More
Service department are courteous & respectful. Their service is thorough & quick. I like the way it’s easy to understand & clear. Clean area for customer to wait. service is thorough & quick. I like the way it’s easy to understand & clear. Clean area for customer to wait. More