Brown & Wood Inc.

Time allocation was correct. Professional, kept me updated. Waiting area needs upgrade . No other concerns Professional, kept me updated. Waiting area needs upgrade . No other concerns More

Excellent service department, very professional, courteous and prompt. on time appointment, quick and efficient service courteous and prompt. on time appointment, quick and efficient service More

Outstanding service. Fair deals. Everyone is very professional and courteous. We drove from Raleigh Durham to do business with this dealership (on two occasions and ov Fair deals. Everyone is very professional and courteous. We drove from Raleigh Durham to do business with this dealership (on two occasions and over three Mazda dealers in our area) because it is such a top notch business. We highly recommend them. More

Easy to get appointments. Staff courteous. Offering discounts for services now. Comfortable waiting area with water and snacks available. Staff courteous. Offering discounts for services now. Comfortable waiting area with water and snacks available. More

Prompt service, knowledgeable staff, clean bathrooms, clean waiting area. Very pleased with the servicing of my vehicle clean waiting area. Very pleased with the servicing of my vehicle More

There is room for improvement in the service provided by the staff. There have been instances where some members of the team demonstrated a lack of concern for the customer. Additionally, there has been a c the staff. There have been instances where some members of the team demonstrated a lack of concern for the customer. Additionally, there has been a change in the service offerings, such as a new charge for tire rotation with an oil change, which was previously included. Moreover, during a recent visit where I brought my Cadillac in for one issue, it was returned with an additional problem that was not present initially. Furthermore, the exterior of the vehicle was not cleaned, nor was there an offer made to do so. Consequently, my vehicle was returned in a dirty condition. More

Excellent staff and very friendly. Brett got me in and out in under three hours!!! Brett got me in and out in under three hours!!! More

Great dealership. Made purchasing my new car so easy. Excellent and friendly staff. Highly Recommend. Made purchasing my new car so easy. Excellent and friendly staff. Highly Recommend. More

The service was great, the gentleman meets me as I drove in, he took my service order and assume me I was in great care, as he led me to the wait area. The waiting area was filled with coffee, water, chips in, he took my service order and assume me I was in great care, as he led me to the wait area. The waiting area was filled with coffee, water, chips and refreshed as time passed. I enjoy the people in the waiting room, so the time went so what fast. More