Brown Brothers Automotive

Bought truck middle of May. In and out no hassle, very efficient. Week later we have to go back refill out the paperwork because” they screwed up”. 3 weeks later need more info from us (still not final efficient. Week later we have to go back refill out the paperwork because” they screwed up”. 3 weeks later need more info from us (still not finalized). 6 weeks later temps tags expired call them they blame the mvd and Covid. the next day they call and say it needs emissions , even though the truck had a giant sticker that said emissions ok. I call to see what they have been doing for the last month and a half. The”mod” brayden tells me that’s standard at all dealerships. When I told him it is not standard he becomes a passive aggressive smartass and simply said “I guess we’re just jacking off then “. Needless to say excellent dealership and great customer service. Lol . At this point I wouldn’t use there parking lot to let my dog xxxx. They’re a A bad joke!!! More

We used Michael at Brown Brothers to purchase a truck for our grandson It was a pleasant hassle free experience for us We will definitely use Brown Brothers again our grandson It was a pleasant hassle free experience for us We will definitely use Brown Brothers again More

Michael at BB gave me a sweet deal as a single mom. No hype. Honest and trustworthy. And, in my budget. The guy was awesome! hype. Honest and trustworthy. And, in my budget. The guy was awesome! More

Low pressure, good salesman. Ben was a great salesman. Although I ended up choosing a different car, I felt that Brown Brothers was trying to build their brand without beating up Ben was a great salesman. Although I ended up choosing a different car, I felt that Brown Brothers was trying to build their brand without beating up on the buyer to do it. They wanted to make a deal but not if it made me feel uncomfortable. I’m sure I will eventually want to buy a Jetta TDI and they will be the place I start. More

Great deal great people Was easy and fast to buy. I got a great truck at a great price, and for the payments I wanted. They did a great job all around to make the deal go thr Was easy and fast to buy. I got a great truck at a great price, and for the payments I wanted. They did a great job all around to make the deal go threw and happy. Thanks guys More

Fast . Clean . Great work I just brought my truck in for a oil change . Bob is awesome very friendly and genuinely wants to help and solve the problem. Plus they work with paym I just brought my truck in for a oil change . Bob is awesome very friendly and genuinely wants to help and solve the problem. Plus they work with payments. I’ve bought a explorer from B.B. as well it’s run great with few minor fixes that bob and his team there fixed quickly and worked with us on payments. Don’t believe the social media warriors with a big mouth over 1 bad experience. xxxx happenes get over it. My experience with brown brother top to bottom has been great! More

Brown Brothers Automotive My name is Clifford and I recently sold my 2007 Dodge Charger which I really liked but it was time to find a vehicle that was more reliable. So after My name is Clifford and I recently sold my 2007 Dodge Charger which I really liked but it was time to find a vehicle that was more reliable. So after doing plenty of research online searching for the right dealership I came across two dealerships that I wanted to visit since each had a vehicle that really caught my eye. I eventually sent s text message to Brown Brothers Automotive to inquire about a car I saw from their lot online. To my surprise within a matter of literally 2 minutes I received a text message reply from a gentleman named Benton. I explained to him that my girlfriend and I lived in Prescott but my plan was to travel to Mesa for the day to buy a car but had two dealerships we were visiting. Since Benton made several corrrespondences with me via text that morning and really took time to inquire what I was looking for I wanted to meet him. Thru text the conversation with Benton was professional, respectful and very knowledgeable. I also told him that I'm a first time car buyer. When I finally arrived in Mess thst afternoon I walked the lot and asked for Benton. After meeting him in person I found him to be as polite and truly looking to focus on making the car buying experience as fun and easy as possible. At any car dealership people expect to be pressured and to be shown vehicles that doesn't fit their checklist- Benton was everything you'd want in a sales person if you're a first time buyer. Benton noticed that I had my eye on a Ford vehicle. He told me the specifications and then continued to let me browse the lot but I knew the Ford was the vehicle that I wanted. I test drove it and found that this was the one for me. I was set on leaving the lot with the Ford because it just suited me very well. Benton made it possible to get my payments within a price range affordable for me and made the paperwork stressless. I'm now enjoying my Ford each and everyday thanks to Benton at Brown Brothers Automotive, Thank You. More

Comfortable and easy to work with, love this place! Earl gives a great deal and always answers calls and texts (even after hours). In our experience, if he doesnt have an answer to your question, he fin Earl gives a great deal and always answers calls and texts (even after hours). In our experience, if he doesnt have an answer to your question, he finds it. If he isn't on the lot, he sets you up with someone as helpful and has even come in on days off. You can really tell he wants to help find the right fit as opposed to making the most money off of you. We are always happy with the service at Brown Brothers, as are all of our friends. More