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Brooklyn Volkswagen - Service Center

Brooklyn, NY

3.4
66 Reviews

66 Reviews of Brooklyn Volkswagen - Service Center

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April 06, 2023

Beautiful work by the crew and people’s team at the desk great job on my car and More

by JOHNCOLE1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mercy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Maposa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewan Arefin, Francisco Rodriguez, Chloe Chery
Apr 06, 2023 -

Brooklyn Volkswagen responded

JOHNCOLE1210 We are delighted to hear that you were pleased with our service team's work. Thank you for sharing!

April 05, 2023

I have repeatedly told my neighbor auto technician that the car has a small leakage in the radiator. After saying that your inexperienced technician intentionally or unintentionally caused me financial lo More

by JOINUL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 06, 2023 -

Brooklyn Volkswagen responded

JOINUL74 We're sorry to hear that you had a negative experience with us. Please reach out to us directly so we can discuss this further

March 28, 2023

Attentive to customers needs. Excellent followup on any outstanding items. Friendly and courteous service representatives. More

by FOXNANCYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junue Rojas
Mar 30, 2023 -

Brooklyn Volkswagen responded

We are thrilled to have made your day better. Thank you for your positive feedback!

March 19, 2023

The best dealership in Brooklyn, Long Island, and other Boro of New York. You are the BEST!!! More

by papascha2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 30, 2023 -

Brooklyn Volkswagen responded

Your positive review is a testament to our hard work and dedication. Thank you for sharing!

March 18, 2023

Excellent Very Nice ! Professional . Atenciones , Generosos , Serviciales Son los mejores del área Excelente equipo de trabajo More

by DJ JOAN MEGA 97.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rodriguez
Mar 30, 2023 -

Brooklyn Volkswagen responded

It's an honor to have earned your recommendation. Thank you for your positive review!

March 11, 2023

DeVaughn was very courteous and very intuitive to my needs when finding the right vehicle. I was very impressed with his accuracy and timely manner in which he found my beautiful 2022 Mitsubishi Outland More

by lizafflick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeVaughn
Mar 13, 2023 -

Brooklyn Volkswagen responded

We strive to provide the best possible service, and we are delighted to hear that you were happy with your experience.

March 08, 2023

Good service Good customer service Good communication Good work Good job Good job Good service More

by SEASTYLESBYSONYA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 13, 2023 -

Brooklyn Volkswagen responded

We are grateful for your kind words and thank you for your support. - Brooklyn Volkswagen

February 27, 2023

The manager, PJ took good care of everything I need, the waiting area is nice and clean, free coffee, and the staff are professional More

by Antony_tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mercy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Caraballo, Dewan Arefin, Francisco Rodriguez, Diandra Rodriguez, Daniel Alleyne, Chloe Chery
Mar 13, 2023 -

Brooklyn Volkswagen responded

Thank you for your kind words! We're so happy you had a great experience with us and appreciate your support.

February 26, 2023

The old inspection sticker was left on the dash other than that it was extremely excellent. More

by shawnlee_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 26, 2023 -

Brooklyn Volkswagen responded

shawnlee_19, Thank you for taking the time to offer your feedback. Sorry that the inspection sticker was left on the dash instead of in the window. Your positive review is a testament to our hard work and dedication. Thank you for your business!

February 25, 2023

Awesome dealership very friendly, great staff and beautiful waiting room especially the coffe was very good. More

by IKARIAFAROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike stoups
Feb 26, 2023 -

Brooklyn Volkswagen responded

IKARIAFAROS, Thank you for taking the time to write a review! We're thrilled to hear that you enjoyed your experience in our new showroom and the great ☕️coffee! Please stay connected, and if you ever need anything, please contact us at 718-377-3700. - Brooklyn Volkswagen https://www.brooklynvolkswagenny.com/

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