Brookfield Chrysler Dodge Jeep Ram
Benton Harbor, MI
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717 Reviews of Brookfield Chrysler Dodge Jeep Ram
Super easy stress free experience! I worked with Ronnie to buy my car. He was super helpful and full of information. The overall experience was stress free and easy. I couldn't be happi I worked with Ronnie to buy my car. He was super helpful and full of information. The overall experience was stress free and easy. I couldn't be happier! More
Greatest experience I am definitely going to do all car purchases thru Brookfield from now on. Demetrius and Sally were great on every level. I appreciated the level of p I am definitely going to do all car purchases thru Brookfield from now on. Demetrius and Sally were great on every level. I appreciated the level of professionalism they showed as we checked out a number of cars. More
Sally is the best. Ms. Sally is the reason we come to Brookfield. Sally makes buying a car easy. Sally is a car dealer who has integrity. She has taken care of our fa Ms. Sally is the reason we come to Brookfield. Sally makes buying a car easy. Sally is a car dealer who has integrity. She has taken care of our family through two car deals and we couldnt be happier. When we think about buying cars we only think of Sally. Thank you Ms. Sally for your honesty, energy and willingness to stand behind your word. More
New jeep I was able to walk in at 9am and be driving my new jeep by noon Sally went above and beyond.i love my 2011 Jeep Grand Cherokee overland I was able to walk in at 9am and be driving my new jeep by noon Sally went above and beyond.i love my 2011 Jeep Grand Cherokee overland More
Great Experience Staff is very friendly, fast and easy process when looking for a vehicle. Fare on price of trade ins, works hard to get you into the vehicle you want. Staff is very friendly, fast and easy process when looking for a vehicle. Fare on price of trade ins, works hard to get you into the vehicle you want. service department is nice as well...overall I had a great experience.. More
Above and beyond! It's funny how attached we can get to cars, and we LOVE this one already! After our "teen car" was totalled in an accident, I was concerned I wouldn' It's funny how attached we can get to cars, and we LOVE this one already! After our "teen car" was totalled in an accident, I was concerned I wouldn't be able to find a replacement in my price range. Also, while I knew it was a stretch, I gave top priority to getting the same make and model car as the one we "lost." (Again, car bonding... It's a thing!) I searched local dealerships as well as various online and newspaper options. I even drove 3 hours (one and a half each way) to see/buy a car, only to find the dealership had been dishonest (specifically advertised it had 1 owner, non-smoker and I asked before driving out, explaining that was critical.) I was disheartened to open the door and not only smell the smoke but to see 2 cigarette burn marks in the driver's seat. I was hesitant to risk making the same mistake again. But my experience w/Kevin at Brookfield was such a relief, so different from the get-go. He responded quickly, was patient, honest and thorough in answering my questions. I decided it was worth the 5-hour round trip drive and hoped my trust wasn't misplaced. Then, he did even better! His fantastic communication revealed he was headed to Chicago for training and he jumped through some hoops to make it possible for me to meet him there, instead, ultimately shaving 3 hours off my drive! He had to work quickly to get all the paperwork completed in time and coordinate with others to make it happen. He really went above and beyond in helping me, every step of the way. It renewed my faith in/willingness to do business with a dealership. While I still think it's good practice to take a used car to a mechanic before purchasing, overall, I have no regrets and love, love, LOVE this car! (I am having trouble letting go of it to become the "teen car!") And, side note- I FORGOT HOW FUN IT IS TO DRIVE STICK SHIFT!! Thanks again, Kevin!!! You truly went above and beyond! More
Brand new SRT This is the third Jeep we've gotten through Brookfield, but our first experience with Tony Favela. The sales process went smoothly. Salesman (Tony) This is the third Jeep we've gotten through Brookfield, but our first experience with Tony Favela. The sales process went smoothly. Salesman (Tony) and Dealership found SUV with the options we wanted. Test drive went well and Salesman answered all of our questions regarding the SUV purchased. VERY Disappointed with post-sale experience since it's been almost a month and an item negotiated during the sale (a clear bra to protect the front end) has not been delivered and I've had to make all contact regarding updates. Not sure if that falls on the parts department or Tony, but if I were to base my overall review rating on that piece of the sales process, my rating would have been POOR. More
Brand new Jeep Drurango I have dealt with this dealership in the past and have always been treated well. I am very happy with my new 2017 Drurango Jeep. The salesperson I wor I have dealt with this dealership in the past and have always been treated well. I am very happy with my new 2017 Drurango Jeep. The salesperson I worked with was very good. I am not going anywhere anytime soon, More
Very Helpful and Professional. I was impressed with the service we got with Tony,he was very helpful, and how friendly and curteous everyone was. And I love my new Renegade! I was impressed with the service we got with Tony,he was very helpful, and how friendly and curteous everyone was. And I love my new Renegade! More
Excellent I had a ver good experience buying this car, they never pushed me to buy as other dealers, Kevin was very nice and helpful, he took care of everything I had a ver good experience buying this car, they never pushed me to buy as other dealers, Kevin was very nice and helpful, he took care of everything for me, he even gave me a ride to pick up my car. Thanks! More