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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
360 Reviews

360 Reviews of Bright Bay Mazda - Service Center

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July 25, 2023

Very respectful and helpful. Extremely transparent with what’s wrong with my car.Great experience overall. More

by JoyceCx-9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I consider the Service Center at Bright Bay Mazda the most reliable auto service in this area. The technicians are knowledgeable and care about their work, and the staff in the office is professional and More

by hyunaham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
July 21, 2023

Customer service is always very respectful and helpful. The waiting room and ladies room is very clean and everyone is friendly and informative More

by JJCOSTANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Orlando
July 20, 2023

The services. took more the 5 hours and I have to paid uber to.pick up my.car More

by mariadomu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn, Michael Orlando
July 19, 2023

I actually got my vehicle back sooner than it was promised ! Definitely recommend these guys ! More

by lme1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Cassie
July 19, 2023

Clean, Friendly, took too long for my oil change. I had to advise them of my extended warranty otherwise they were charging me for an oil change and tire rotation. More

by kahesh7206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celia in Service
July 17, 2023

Their service is great and honest. Whenever I go there, I am well informed about the maintenance needed and it is fairly priced. More

by SNNULSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

The sign in desk Personnel were awesome made it very easy you're waiting area is very very nice and I appreciated the video of what they were going to be doing to my car and the estimate everything was handl More

by CRACKLINEMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department people
July 11, 2023

Quick and easy, professional from start to finish. Someone was. They’re waiting for me when I arrived. And communication was great More

by DANSCOTT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

As always courteous and helpful. Callie called to explain the problem with my side view mirror anyhow they were ordering the part to fix it. More

by BALTMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was excellent. Callie was wonderful explaining what was going to happen to fix my side view mirror.
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