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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
359 Reviews

359 Reviews of Bright Bay Mazda - Service Center

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September 01, 2023

People at the dealership were very helpful. But I would have liked to know more details about my vehicle before I purchased it. There are some features that I had on my former CX-5, which I lov More

by cherylm714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Lowe
September 01, 2023

Service was great. The staff was friendly and knowledgeable. I have recommended others to your dealership More

by WOLFPAC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

Friendly, caring, patient, accommodating, kind, listens to you with your needs. Everyone was very helpful. More

by DALESSNOOPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Walter, Calli, Garth are excellent. Assets to your establishment.
August 27, 2023

Great dealership. Service dept and tech who serviced my vehicle informed me of issues and explained to me of all procedures. The technician was excellent. Mazda is a More

by f417dny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Garth Beckford
August 26, 2023

I appreciated how thoroughly they explained things to me and how quickly they got me in to inspect my vehicle. The inspection video is a nice feature and they scheduled the repair as soon as the parts were More

by Brenda D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Miranda, Keith Ericson
August 22, 2023

Very nice, informative and accommodating. I will definitely continue to come back for all my needs. More

by RSINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Since purchasing my now 10 year old Mazda 6, I have been very satisfied with the sales and service ay Bright Bay More

by nancymaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Miranda, Garth,all the service department
August 19, 2023

What excellent service! On time and very thorough. Thanks Bright bay for exceptional service once again. More

by ANTPADULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Callie and the Service Manager were fantastic. Got me in for an emergency visit, immediately offered me a loaner and even allowed me to take it to Boston if my car wasn’t ready. Thank you!!! More

by jconvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie
August 19, 2023

I always receive great customer service from bright bay service. I always feel like a valued customer. More

by CAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service deparmtn
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