Back

Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
294 Reviews

294 Reviews of Bright Bay Mazda - Service Center

Sort by
August 02, 2023

Didn't purchase my vehicle here so they told me they are 4 to 6 weeks out to repair 2 recalls. My car failed inspection. More

by Unhappy
Recommend Dealer
No
Employees Worked With
Woman at service desk
August 01, 2023

I’ve been taking my car to the service department for a few years, and the salesman was able to help me find a new car within my budget. More

by vivfix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

It’s always an easy experience at the Bay Shore location. I can sit in the comfy waiting room and get some work done while my car is being serviced. The team is always so informative and take time to provide More

by laurenmasotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter M.
July 29, 2023

The show room and waiting room are very clean and newly remodeled. Honest staff is important to me which the staff were. More

by MDESELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Very respectful and helpful. Extremely transparent with what’s wrong with my car.Great experience overall. More

by JoyceCx-9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I consider the Service Center at Bright Bay Mazda the most reliable auto service in this area. The technicians are knowledgeable and care about their work, and the staff in the office is professional and More

by hyunaham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
July 21, 2023

Customer service is always very respectful and helpful. The waiting room and ladies room is very clean and everyone is friendly and informative More

by JJCOSTANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Orlando
July 20, 2023

The services. took more the 5 hours and I have to paid uber to.pick up my.car More

by mariadomu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn, Michael Orlando
July 19, 2023

I actually got my vehicle back sooner than it was promised ! Definitely recommend these guys ! More

by lme1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Cassie
July 19, 2023

Clean, Friendly, took too long for my oil change. I had to advise them of my extended warranty otherwise they were charging me for an oil change and tire rotation. More

by kahesh7206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celia in Service
...
24
...