359 Reviews of Bright Bay Mazda - Service Center
It is wonderful to deal with the service center, They are very helpful, very analytic and accommodating. very helpful, very analytic and accommodating. More
Was welcomed by Walter Miranda when I arrived. He explained what needed to be done and answered all my questions satisfactorily. He explained what needed to be done and answered all my questions satisfactorily. More
Great process with excellent communication. Flexible scheduling and polite representative to assist with what your car may need. Flexible scheduling and polite representative to assist with what your car may need. More
Usually the service dept is excellent but this time was weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service coun weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service counter; one was helping the guy and the other was doing something on the computer. It took longer than it should have for someone to even say “we’ll be right with you” and when they did they said the other person who was with someone would be right with me. The customer was asking a series of questions and only at that point did the other person say, ok, I’ll help you. Just all very odd. Then when I picked up the car, the person barely made eye contact with me and rushed me out. Overall strange. I hope it doesn’t happen again. More