Bridgewater Chevrolet - Service Center

Left oil filter loose and leaked went all over the road the day after an oil change the day after an oil change More

I had a flat tire, so I had the donut put on temporarily. I called to ask to come in to be serviced, and since I have the warranty, I waited about 25 minutes. Everything worked out well. I called to ask to come in to be serviced, and since I have the warranty, I waited about 25 minutes. Everything worked out well. More

Very professional staff all around, no games just what you need to know. Straight forward answers without games usually played at dealerships both in sales and service. you need to know. Straight forward answers without games usually played at dealerships both in sales and service. More

Service department is the best. I used to go to a Gas Station for servicing but once I found out how easy it is I go to Bridgewater Chevy. I have bought 2 trucks from here. The p I used to go to a Gas Station for servicing but once I found out how easy it is I go to Bridgewater Chevy. I have bought 2 trucks from here. The people go out of their way to help you. Such a satisfying visit. More

Very nice staff, fast service and direct to the point. Waiting are is great, my car was service fast and I still had not finished my coffee!!! Overall a very nice experience. Waiting are is great, my car was service fast and I still had not finished my coffee!!! Overall a very nice experience. More

Courteous and professional service rep. Labor rate is too high and is not competitive for future work Labor rate is too high and is not competitive for future work More

Scott and the team at Bridgewater Chevy were so kind and professional with me! They had my car in and out and kept me informed every step of the way! professional with me! They had my car in and out and kept me informed every step of the way! More

I have had good service to date. All advisors are courteous and have always identified services in advance. All advisors are courteous and have always identified services in advance. More

Everyone at the dealership was wonderful , Kenny was very pleasant the waiting area was clean and they had drinks and snacks pleasant the waiting area was clean and they had drinks and snacks More

Bridgewater Chevrolet Dealership sold a possible Lemon & has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership on Us-22 here- as I have received no response from service OR management regarding my 2020 Silverado, which I purchased from this dealership in January 2023. Since July 13, 2024, when the truck randomly stalled in the middle of a highway, my truck has since then been in the shop for an astounding 95 DAYS without a resolution. GM engineers have not only been unable to pinpoint the issue, but the dealership themselves (Bryan Ferraez, Bryan Palma, Anthony Basilici, David Ferraez) have been leaving me completely in the dark. For almost ONE HUNDRED DAYS. A vehicle I am paying for monthly to this day. On September 28th, Bryan Ferraez responded to an email I had sent to multiple others, stating he will have the situation taken care of or at least looked at by that Monday. I have NOT received any form of an update from Bryan or any of the others since. Currently, there's an ongoing TAC case, but GM has not approved a buyback, opting instead to keep "investigating the problem". As a customer who relies on this vehicle for both personal and business use, the prolonged downtime has resulted in lost opportunities and income. The entire experience has been deeply disturbing and UNETHICAL. Communication has been challenging; I've often found myself having to make multiple follow-up calls, which even then leaves me with no answers. As a loyal Chevy customer, this situation has left me questioning my brand loyalty, especially since this is my third Silverado, and after my experience, it may very well be my last. I will be going public from this point on, sharing this experience with anyone who is in the market for a vehicle, and as for those contemplating purchasing from Bridgewater Chevrolet on US-22, I highly advise you spend your well earned money elsewhere. More