Bridgeton Chevrolet Cadillac GMC Chrysler Dodge Jeep Ram

Novick used to be great. Was a customer. for both sales and service This place plummeted downhill with the new management as Bridgeton Auto Mall. The Novick family members s Was a customer. for both sales and service This place plummeted downhill with the new management as Bridgeton Auto Mall. The Novick family members still working there should be embarrassed. Wanted to upcharge me $5000 on a Trailblazer and added a bunch of fees for etching and other bogus dealer upcharges that added up to over $9000. Bridgeton is a relatively small town and they are going to burn their bridges fast here if this is how they do business. Very disappointed and will never go back. More

Called about a dodge caravan to find out the price out the door. Was given price over phone by salesman. I asked if there were any other fees and he said no just the doc fee which was $599 which is ridic the door. Was given price over phone by salesman. I asked if there were any other fees and he said no just the doc fee which was $599 which is ridiculous. Got there and of course everything changed. It ended up being $3000 over what they said it would be on phone. More

In these unprecedented times, it was refreshing to finally find a dealership that still understands the value of building longterm buyer/seller relationships. I extensively researched my options for a finally find a dealership that still understands the value of building longterm buyer/seller relationships. I extensively researched my options for a new vehicle and ended up purchasing from Novick. None of the numerous other dealerships I spoke with offered anywhere near the fair deal, level of attentiveness, and quality of customer service. Bill Chappell and Herman were excellent to work with. They were both knowledgeable, professional, and very accommodating. Due to them, Novick is now my go-to dealership! More

If I could give it a higher rating, I would. They are kind, sincere, and work with you for the best deal possible. I didn’t feel like a customer. I felt like a guest. I even drove 2 1/2 hours to work wit kind, sincere, and work with you for the best deal possible. I didn’t feel like a customer. I felt like a guest. I even drove 2 1/2 hours to work with them. And it was so worth it! Highly recommend for anyone looking for an amazing deal, and for a top notch experience! More

Bob novicks is the best we just recently bought a 2020 equinox they were very helpful very kind and made you feel relaxed the best thing about Bob Novak's is they are honest people to deal with I recommen equinox they were very helpful very kind and made you feel relaxed the best thing about Bob Novak's is they are honest people to deal with I recommend if you're buying a new vehicle or even a used vehicle go to Bob novick More

Amazing service all the way around! Inquired online and was treated with the upmost respect. Got confirmation my truck was available, set up a time for a visit, arrived and the truck was Inquired online and was treated with the upmost respect. Got confirmation my truck was available, set up a time for a visit, arrived and the truck was already ready for my test drive! Everyone that I encountered had the biggest smile and treated me with the upmost respect. I'm a buyer for life! More

Good experience, honest advertisements Novick's online pricing was honest, I was looking a specific used vehicle online, I found several with other dealerships that had hidden cost when you Novick's online pricing was honest, I was looking a specific used vehicle online, I found several with other dealerships that had hidden cost when you went to purchase the vehicle. Novick's online price matched their out the door price. More

Great buying experience! Novick is a great place to buy a vehicle, recently purchased a new Ram 1500 here at had alot of fun doing so. Everyone at this location was friendly a Novick is a great place to buy a vehicle, recently purchased a new Ram 1500 here at had alot of fun doing so. Everyone at this location was friendly and inviting making the entire process enjoyable. I've had some accessories installed on the truck since my purchase and couldn't be happier with the work done. I'm very particular about my vehicles and was blown away with the professionalism at this dealership. I highly recommend Novick to friends and family and would certainly buy from them again! More

Get a written buyer's order before you go! Do yourself a favor - get a written buyer's order or do not step foot in this place. I negotiated via email and phone for two days with Margrethe. I w Do yourself a favor - get a written buyer's order or do not step foot in this place. I negotiated via email and phone for two days with Margrethe. I was comparing her offer to another dealer’s vehicle that didn't have an option I wanted, and after raising my offer with Margrethe received a callback from her stating the out-the-door price is agreed to and to come on down to pick up my new Jeep. She seemed genuine and up front, so I drove an hour without that buyers order I usually require. I was greeted by Lenny, asked for (and briefly saw) Margrethe, but ended up sitting down with Lenny. Lenny was great, started the paperwork, took my cashier's check, trade in registration, and when asked to verify pricing before he walked away with my check he sent in the sales manager - I have a feeling Lenny had an idea of what was about to happen, because he didn't make eye contact with me at all after he pulled in the sales manager. The sales manager came in with a single number on a piece of paper and said after trade and down payment, this is your balance. The balance was 3k higher than it should have been based on the agreed upon price, and he fumbled through a story about how Margethe left for the night and some other manager must have worked with her on the pricing who wasn’t in today (we negotiated and agreed to a price today). I asked for him to walk me through his math so I could locate his mistake and was presented with an 8x11 sheet of paper with the smallest numbers you could imagine in a 3x5 area. He was increasingly unpleasant as I asked him to step through his process to arrive at the balance owed, and he became combative when I asked for my cashiers check, trade-in registration, and keys so I could leave. Don't waste your time here unless you have a written buyer's order *prior* to visiting the dealership. I invite Debbie Novick to reach out to me and will update my review should I hear from her. More

Calvin Littlejohn Outstanding sales man Mr. Hezakiah Bard treated me with genuine care and concern of what needs for my car search! Even though was not financially pre Outstanding sales man Mr. Hezakiah Bard treated me with genuine care and concern of what needs for my car search! Even though was not financially prepared to purchase right now, Mr. Bard still treated me like somebody ! A fine young Man! Superb Salesman Mr. Bard! I will definitely be back! More