Brickell Buick & GMC - Service Center

service provided. as usually the best service tended, fast service offered even without appointment, the service adviser very polite and his knowledge is excellent. as usually the best service tended, fast service offered even without appointment, the service adviser very polite and his knowledge is excellent. i do recommend this dealer to every one. More

Great Service I was traveling for business when my check engine light came on. They worked me in, replaced the part, washed my Enclave and got me on the road in und I was traveling for business when my check engine light came on. They worked me in, replaced the part, washed my Enclave and got me on the road in under 2 hours. Jonathan Diaz was very professional and did a great job! More

Wonderful Experience! I am so so pleased with the customer service I experienced. Absolutely everyone was friendly and helpful. There were no surprises. I was in and out wi I am so so pleased with the customer service I experienced. Absolutely everyone was friendly and helpful. There were no surprises. I was in and out without a hitch. So grateful to everyone there! More

Helpful team Larry is amazing and extremely helpful and pleasant. He made my car buying experience so much better. Lazo was also very kind and extremely helpful as Larry is amazing and extremely helpful and pleasant. He made my car buying experience so much better. Lazo was also very kind and extremely helpful as well. More

GMC Tire Rotation and Factory Update I had a pleasant experience. I came in for a tire rotation. They notified me of the factory update for a condenser unit. The part was not on site, so I had a pleasant experience. I came in for a tire rotation. They notified me of the factory update for a condenser unit. The part was not on site, so it took a bit longer than I had hoped. Jonathan was very helpful, communicative, and a pleasure to work with, as usual. More

Excellent professional service. Friendly staff I am satisfied with the over all experience. Great friendly customer service with due diligent . I am very satisfied. Keep up with your great work. I am satisfied with the over all experience. Great friendly customer service with due diligent . I am very satisfied. Keep up with your great work. More

Colorado Truck service Betty was very helpful and provided excellent customer service. The mechanic seemed to perform his transmission review quickly and also change oil and Betty was very helpful and provided excellent customer service. The mechanic seemed to perform his transmission review quickly and also change oil and air filters in a timely manner. More

Consistently Great Service! I walked-in with no appt and they had me in and out within a 1.5-hrs. inclusive of a courtesy car wash and coffee! THANK YOU! I walked-in with no appt and they had me in and out within a 1.5-hrs. inclusive of a courtesy car wash and coffee! THANK YOU! More

Jonathan diaz made it easy for me to do business with you. Great customer service and prompt. jONATHAN explained everything in detail. Called me when parts was in and schedule my appointment right away . Aweso Great customer service and prompt. jONATHAN explained everything in detail. Called me when parts was in and schedule my appointment right away . Awesome and very professional More

Wasted Time Due to Misinformation by Dealership Received a letter stating a recall component needed to fix my passenger seat airbag had arrived. I called and confirmed with service department that Received a letter stating a recall component needed to fix my passenger seat airbag had arrived. I called and confirmed with service department that the part had in fact arrived, made appointment and took the time from work to take my car. The service representative was unsure as too part having arrived, I question why they had had me bring my car, he made a call and told me they did have 2 parts, to leave my car for part to be installed. When I picked up my car that afternoon, I requested some documentation stating the part had been replaced, and was told there was nothing to give me. I was suspicious about events that had transpired, so I contacted my insurance company and asked as to my rights to have some type of documentation about the exchange of my recalled part, and they told me to call and request evidence of change of part for them, I did. Representative told me part had not been changed, because they did not have these in the shop, that it was a confusion, and when he realized I was not happy, he offered a change of oil on them, to make up for inconvenience. More