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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,453 Reviews

1,453 Reviews of Brickell Buick & GMC - Service Center

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March 12, 2019

Buyer experience My two buying experiences overall were so good. Diego was a such patient, kind and attentive to my needs. I'm extremely satistied. Thanks Diego. More

by leovolei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ferreira
March 12, 2019

This time I was so satisfied!! The first time I went to the service at Brickell, I had an awful experience and they left my car at the center and never got back to me to get my car. More

by MAYA.CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty
March 11, 2019

Too Long for service My experience overall was good, i was just upset at the length of time to perform the duties. Thanks to Betty in the service department I left happy. More

by MAHIMAN26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty In Service Department
March 09, 2019

oil change and service Representative Betty Serrano was courteous and very professional. I was extremely happy that she was able to have my car serviced in one hour. I will More

by LUWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Ceballos, Mario R. Diaz, Ruy Gutierrez
March 08, 2019

Awesome Customer Seevice Lazaro was very helpful and explained the various scenarios for the service visit. He advised me of service that was required and answered all my ques More

by ATBOSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro pratts
March 05, 2019

Quality service all around. Staff was very attentive to my needs and were very professional. I was told service would take 2.5 hours and the work was completed in less. Car was r More

by MEGUZMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro Prats
March 01, 2019

Always great service The staff at Brickell Motors are always on top of their game They are honest, fast and provide exceptional service. Have never waited more than 5 minu More

by MVKARTHEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez-Baena, Betty Serrano, Aaron
March 01, 2019

Service I had my car towed to Brickell. Jonathan patiently waited there until I came. He had rental car waiting for me. He is always very nice and courteous. More

by REGTH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Fiad
February 27, 2019

Great The experience was excellent. They helped me solve my problem, provided transportation and were able to help me within the same day. I would definite More

by LIZCARMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty Serrano, Mario R. Diaz
Feb 27, 2019 -

Brickell Buick & GMC responded

Dear LIZCARMEN, We appreciate your kind message, it is always a pleasure to serve you and your family! Warmest regards, Mario R. Diaz, GM

February 27, 2019

I will recommend it. because the attention of the staff was very excellent They left me a vehicle while they fixed mine. Thanks for the great service they provide. The More

by carcris123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian,Juan, Betty, Lazaro Prats, J J Diaz, Rafa Rodriguez, Mario R. Diaz